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Woodhouse Spas

Spa Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $15.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
Incentive programs
Paid vacation
service discounts
Paid training
State-of-the-art facility
employee recognition programs

Job Description

The Woodhouse Day Spas is an esteemed and nationally recognized spa franchise that has established itself as America’s best day spa, as awarded by American Spa Magazine in both 2012 and 2013. Founded in 2001, Woodhouse has grown into a premier spa franchise with over 85 locations nationwide. This franchise is independently owned and operated by a dedicated franchisee who ensures that the local management team upholds the brand’s high standards and commitment to excellence. With a fresh and innovative approach to self-care, Woodhouse provides a holistic wellness experience that extends beyond traditional spa treatments. The company emphasizes affordable luxury,... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Ability to work full time or part time including weekends and holidays
  • Excellent communication skills
  • Professional and polished appearance
  • Ability to multitask in a fast-paced environment

Job Qualifications

  • High school diploma or equivalent
  • Excellent customer service and communication skills
  • Ability to work a flexible schedule including weekends and holidays
  • Previous experience in a hospitality or spa environment preferred
  • Passion for wellness and guest satisfaction
  • Strong multitasking and organizational abilities

Job Duties

  • Provide personal attention from the time the guest walks through the door
  • Educate guests on the Woodhouse experience including a warm welcome, introduction to locker room and amenities, and helping them have a seamless experience
  • Answer the phone with a smile every time
  • Act as brand ambassador by ensuring the spa environment is clean, safe, and has appropriate lighting, music, and scent
  • Remember small details like guest favorite drinks, neck wraps, birthdays, and anniversaries
  • Serve as backup for leadership team to ensure smooth daily operations

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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