Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Benefits
401(k)
Employee Discounts
Opportunity for advancement
competitive pay
Incentive programs
Paid training
State-of-the-art facility
Job Description
The Woodhouse Spa, founded in 2001, is a premier spa franchise known for its commitment to self-care and affordable luxury. With over 85 locations nationwide, Woodhouse Spa has established itself as a gold standard in neighborhood spas by offering signature massages, facials, body treatments, and unique wellness rituals. Recognized as America’s best day spa in both 2012 and 2013 by American Spa Magazine, the company emphasizes a holistic approach to wellness that extends beyond the spa experience, fostering long-lasting well-being for its guests. The franchise prides itself on a fresh approach to self-care that combines luxury with accessibility, creating a... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to provide excellent guest service
- Strong communication skills
- Friendly and approachable personality
- Willingness to learn and adapt
- Availability to work full time or part time
- Commitment to maintaining a clean and safe environment
Job Qualifications
- High school diploma or equivalent
- Excellent interpersonal and communication skills
- Previous experience in customer service or hospitality preferred
- Ability to multitask and work in a fast-paced environment
- Friendly and professional demeanor
- Willingness to learn and participate in training programs
- Passion for wellness and hospitality
Job Duties
- Provides personal attention from the time the guest walks through the door
- Educates the guest on the Woodhouse experience including a warm welcome, introduction to the locker room and amenities
- Answers the phone with a smile each and every time
- Acts as the brand ambassador by ensuring the spa environment is clean, safe, and inviting with the right lighting, music, and scent
- Remembers small guest details such as favorite drinks, neck wraps, birthdays, and anniversaries
- Supports the leadership team by ensuring smooth operations when they are busy
- Maintains a positive and helpful attitude to invoke guest delight
Job Qualifications
Experience
No experience required
Job Location
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