Job Overview
Employment Type
Part-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities
Job Description
W Scottsdale, located at 7277 E Camelback Rd in Scottsdale, Arizona, is a premier luxury hotel that combines vibrant social experiences with cutting-edge design and innovative service. As part of the W Hotels brand under Marriott International, this location offers guests an environment where lifestyle and luxury merge to create unforgettable stays. W Hotels are renowned worldwide for their forward-thinking approach to hospitality, inspired by cultural trends and an energetic spirit that appeals to a diverse range of travelers. The W Scottsdale property provides a sophisticated spa and salon facility catering to both hotel guests and the local community, emphasizing... Show More
Job Requirements
- High school diploma or equivalent
- Less than 1 year of related work experience
- No supervisory experience required
- Ability to work part-time
- Ability to stand or walk for extended periods
- Ability to lift or move objects up to 10 pounds without assistance
- Basic computer and phone communication skills
- Ability to maintain confidentiality
- Strong interpersonal skills
Job Qualifications
- High school diploma or equivalent such as General Educational Development (GED)
- Less than 1 year of related work experience preferred
- No supervisory experience required
- Excellent communication and customer service skills
- Ability to work flexible part-time hours
- Basic computer proficiency
- Strong organizational skills
- Ability to handle cash transactions accurately
- Professional appearance and demeanor
- Ability to work in a fast-paced environment
- Commitment to maintaining confidentiality and company policies
Job Duties
- Schedule services for individuals and large groups using the spa or beauty salon reservation software
- Call guests to confirm scheduled services
- Respond to inquiries about available services
- Update reservation and cancellation lists throughout the day
- Notify providers of last-minute changes and resolve scheduling issues in collaboration with supervisors or managers
- Check in guests upon arrival, confirm names, and provide general spa orientation
- Promote and sell spa or beauty salon services
- Manage assigned cash drawer ensuring accuracy and securing funds at all times
- Process guest payments and obtain payment authorization as required
- Accept and record cash tips for employees
- Balance, scan, and deliver receipts to Accounting
- Notify Engineering of maintenance and repair needs
- Report accidents, injuries, and unsafe working conditions to management
- Comply with company policies and procedures while maintaining a professional appearance and confidentiality
- Greet and recognize all guests according to company standards
- Anticipate and meet guest service needs
- Assist guests with disabilities
- Communicate clearly and professionally
- Handle telephone calls using proper protocol
- Foster positive working relationships
- Adhere to quality assurance standards
- Stand, sit, or walk for extended periods
- Move, lift, transport, push, drag, and place objects weighing 10 pounds or less without assistance
- Perform other reasonable job duties as requested by supervisors
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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