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Woodhouse Spas

Spa Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $14.75
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Benefits

competitive pay
Incentive programs
Paid vacation
Employee Discounts
Paid training
Modern facility
supportive work environment

Job Description

The Woodhouse Day Spas, proudly recognized as America's Best Day Spa in 2012 and 2013 by American Spa Magazine, represents a premier standard of affordable luxury in the wellness and spa industry. Founded in 2001, Woodhouse has grown into a respected franchise with over 85 locations nationwide, each independently owned and operated. The company is dedicated to providing a holistic approach to wellness through a fresh and thoughtful self-care experience. Signature treatments such as massages, facials, body treatments, and rituals are designed not only to relax but to provide lasting rejuvenation and wellness benefits for guests long after their spa... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in customer service or hospitality preferred
  • Strong communication skills
  • Ability to maintain a clean and welcoming environment
  • Availability for full-time or part-time work
  • Positive attitude and willingness to learn
  • Reliable and punctual

Job Qualifications

  • High school diploma or equivalent
  • Excellent interpersonal and communication skills
  • Prior experience in customer service or hospitality preferred
  • Ability to deliver personalized guest service with enthusiasm and professionalism
  • Strong multitasking and problem-solving skills
  • Willingness to learn and embrace company training programs

Job Duties

  • Provide personal attention from the time the guest walks through the door
  • Educate the guest on the Woodhouse experience including a warm welcome, introduction to locker room and amenities, and guiding a seamless experience
  • Answer the phone with a smile every time
  • Act as brand ambassador ensuring the guest enters a clean, safe environment with appropriate lighting, music, and scent
  • Remember small personalized details like guest's favorite drink, neck wrap preferences, birthdays, and anniversaries
  • Serve as backup for leadership, ensuring smooth operations during busy times

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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