Spa Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.81 - $15.00
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Work Schedule

Weekend Shifts
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Benefits

Paid sick leave
workers compensation
unemployment insurance
401(k) retirement plan
employer match

Job Description

Flying Horse Resort and Club, located in the picturesque city of Colorado Springs, is a distinguished luxury resort and club that embodies elegance, comfort, and first-rate hospitality. As a premier destination, the resort boasts an impressive array of amenities such as two championship golf courses, a luxury hotel experience, a state-of-the-art fitness club, a rejuvenating spa, and sophisticated dining options that cater to guests seeking upscale leisure and relaxation. The resort’s peaceful setting combined with top-tier facilities make it a favored location for both locals and visitors desiring a refined and memorable experience.

At Flying Horse Resort and C... Show More

Job Requirements

  • Must have one year of experience working as reception
  • must be detail oriented, accurate and possess good organizational abilities
  • must be capable of handling multiple tasks simultaneously
  • must possess customer service skills and strong oral communication skills
  • must be competent, dependable, punctual, professional, and detail oriented
  • must be able to use tact and diplomacy to meet high demands of Spa and Spa customers
  • must be available to work one weekend day and holidays

Job Qualifications

  • Must have one year of experience working as reception
  • must be detail oriented, accurate and possess good organizational abilities
  • must be capable of handling multiple tasks simultaneously
  • must possess customer service skills and strong oral communication skills
  • must be competent, dependable, punctual, professional, and detail oriented
  • must be able to use tact and diplomacy to meet high demands of Spa and Spa customers

Job Duties

  • Warmly greet all guests and assist guests with any questions regarding services and products
  • answer the telephone and book all appointments
  • check guests into our computer system and check guests out which includes charging guests correctly
  • maintain the tidiness and organization of the relaxation areas and spa lockers located in the locker rooms
  • maintain the general cleanliness and organization of the reception area
  • maintain the flow of client appointments
  • stock reception area shelves with retail products and displays
  • review all chits at the end of each day for services
  • assist Spa Manager with client feedback and assist with needs for improvement as needed
  • foster and maintain a respectful and inclusive team environment
  • knowledgeable in products sold in the spa and sell products through our POS system
  • must be available to work one weekend day and holidays
  • stay up to date on marketing initiatives
  • perform both opening and closing duties
  • perform any other related duties as instructed by management

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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