Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.25 - $19.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
The hiring establishment is a luxury spa situated within an upscale residential community environment that caters to discerning residents and guests seeking premium wellness and relaxation experiences. Known for its commitment to exceptional service, the spa offers a comprehensive range of rejuvenating treatments and personalized care, ensuring every visitor enjoys a memorable and seamless visit. The establishment places an emphasis on professionalism, elegance, and attention to detail, which reflects its position as a leader in the luxury hospitality sector. This spa is part of a luxury hotel, club, or condominium setting that has consistently delivered top-tier amenities and services that... Show More
Job Requirements
- Minimum of 2 years’ experience in spa industry luxury hotel, club, or condominium environment
- Computer literacy in Microsoft Office, Word, Excel
- Professional demeanor appropriate for a luxury environment
- Outstanding resident service skills
- Ability to handle multiple tasks in fast pace environment
- Ability to communicate in the English language
- Ability to work flexible schedules including holidays and weekends
- Must be physically fit to lift, pull and push items up to 50 pounds
- Must be able to stand, walk, reach and bend throughout shift
Job Qualifications
- High school diploma
- 2 years’ experience in spa industry within a luxury hotel, club, or condominium environment
- Proficiency in Microsoft Office including Word and Excel
- Outstanding resident service skills
- Professional presentation
- Sophisticated communication skills
- Ability to handle multiple tasks in fast-paced environment
- Safety oriented with First Aid and CPR certification a plus
- Ability to work flexible schedules including holidays and weekends
- Ability to communicate in English
- Multilingual is a plus
Job Duties
- Schedule services for residents and ensure prompt response to their calls
- Greet residents and guests in a friendly and efficient manner
- Check in residents for appointments, confirm first and last name, and provide general spa orientation upon arrival
- Answer questions about available services, general property information, and amenities
- Answer telephone inquiries promptly and professionally and channel them appropriately
- Check in residents and guests
- Inform management of last-minute changes and resolve scheduling issues
- Record resident preferences and needs by entering information into computer
- Promote and sell spa and salon services
- Collect payment for services from residents and guests
- Any additional tasks assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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