Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $15.00
Work Schedule
Flexible
Benefits
401(k) matching
Employee Discounts
Flexible Schedule
Health Insurance
Paid Time Off
Job Description
The Woodhouse Day Spas is a premier spa franchise known for providing affordable luxury and an unparalleled guest experience across more than 85 locations nationwide. Founded in 2001, Woodhouse offers signature massages, facials, body treatments, and unique rituals designed to promote holistic wellness and rejuvenation. Recognized as America's best day spa in 2012 and 2013 by American Spa Magazine, the company prides itself on delivering an exceptional spa atmosphere where guests can feel renewed long after their visit. Powered by a commitment to total well-being, Woodhouse stands as the gold standard of neighborhood spas, focused on accessible luxury and comprehensive... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to provide friendly and attentive guest service
- Strong communication skills
- Flexibility to work full-time or part-time schedules
- Ability to work in a drug-free and smoke-free workplace
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Excellent communication and interpersonal skills
- Ability to multitask and maintain professionalism in a fast-paced environment
- Passion for wellness and providing exceptional guest experiences
- Willingness to learn and complete "The Woodhouse Way" training program
Job Duties
- Provides personal attention from the time the guest walks through the door
- Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
- Answers the phone with a smile each and every time
- Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
- Remembers the small things that make The Woodhouse special--the guest's favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
- Serves as back up for the leadership team, when they are busy taking care the "big stuff", you always make sure things are running smoothly
Job Qualifications
Experience
No experience required
Job Location
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