Job Overview
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Job Description
This job opportunity is presented by a reputable spa and salon establishment known for delivering exceptional wellness and beauty services. The company prides itself on providing a serene and luxurious environment where guests can enjoy a comprehensive range of spa and salon treatments. As a leader in the hospitality and wellness industry, the organization emphasizes quality customer service, professionalism, and a commitment to maintaining the highest standards of cleanliness and guest satisfaction. Their dedicated team works collaboratively to create a welcoming atmosphere that caters to the diverse needs of their clientele, including spa treatments, fitness services, and salon experiences. The... Show More
Job Requirements
- High school diploma or equivalent
- two to five years customer service experience with at least one year of spa or fitness experience preferred
- ability to work a flexible schedule including evenings, weekends and holidays
- strong communication skills both verbal and written
- proficiency in Microsoft Office applications preferred
- basic knowledge of spa software and office equipment
- ability to multitask and work efficiently in a fast-paced environment
- ability to communicate effectively in English
- bilingual skills considered an asset
Job Qualifications
- Two to five years customer service experience with at least one year of spa fitness experience preferred
- must have flexible schedule
- excellent communication skills a must
- basic knowledge of Microsoft Office Excel, Word and Outlook preferred
- able to communicate in English both verbal and written form
- bi-lingual helpful
- basic knowledge of spa software preferred
- knowledge of basic office equipment including multi-line phone system, fax and copy machine preferred
- ability to multi-task and handle a fast-paced work environment
Job Duties
- Supervise spa and salon staff to ensure they adhere to and enforce company policies, practices and procedures
- instruct new hires and employees on expectations and responsibilities for each role
- order products for back bar and amenities
- prepare schedules for spa attendants and maintain time-off requests
- check guests in and out of spa and salon facility
- provide tours of locker room and wet areas to all guests
- provide beverages, towels, robes, and slippers to guests
- provide exceptional customer service and assist guests with any questions
- ensure all services are completed promptly in time allotted
- provide professional and courteous behavior to all guests and employees
- discard soiled linen as well as folding and restocking of clean linen as needed
- pick up linen from dock as needed
- push and pull linen carts to appropriate areas
- stock water and juices in spa area
- oversee guests’ needs in the gym by providing water in the cooler, bottled water and offering iced towels
- monitor the gym for cleanliness and reorganize weights and other equipment
- maintain the overall appearance of the spa and salon
- perform other job related duties as deemed necessary for the success of the department
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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