Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $140,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
wellness programs
Job Description
Fontainebleau Las Vegas is an iconic luxury resort that offers an exceptional hospitality experience through its diverse amenities and world-class services. As a prominent player in the hospitality industry, Fontainebleau is committed to delivering excellence in guest satisfaction while maintaining a dynamic and inclusive work environment. The resort is renowned for its upscale accommodations, vibrant entertainment options, exquisite dining experiences, and extensive wellness facilities, including a full-service spa and fitness center. This dedication to quality and innovation makes Fontainebleau Las Vegas a highly desirable workplace for professionals looking to advance their careers in hospitality management with a reputation for luxury... Show More
Job Requirements
- Must be at least 21 years of age
- At least six years of experience in hotel operations, spa management, or a similar or related field
- At least three years of leadership/management experience in a resort spa or similar or related field
- Working knowledge of spa booking systems
- Strong working knowledge of Microsoft Office applications, Point of Sale systems, Property Management systems and Casino Player Tracking systems
- Ability to effectively communicate in English
- Polished appearance and demeanor
- Excellent customer service skills
- Ability to obtain and maintain full knowledge and understanding of company and department rules, regulations, policies and procedures
- Ability to successfully lead and mentor a team
- All responsibilities to be performed in accordance with laws, regulations, and Fontainebleau Las Vegas policies, practices and procedures
- Use of personal device/cellular phone for job related operational tasks and review of company documents
Job Qualifications
- At least six years of experience in hotel operations, spa management, or a similar or related field
- At least three years of leadership/management experience in a resort spa or similar or related field
- Working knowledge of spa booking systems
- Strong working knowledge of Microsoft Office applications, Point of Sale systems, Property Management systems and Casino Player Tracking systems
- Ability to effectively communicate in English
- Polished appearance and demeanor
- Excellent customer service skills
- Ability to obtain and maintain full knowledge and understanding of company and department rules, regulations, policies and procedures
- Ability to successfully lead and mentor a team
- All responsibilities to be performed in accordance with laws, regulations, and Fontainebleau Las Vegas policies, practices and procedures
- Use of personal device/cellular phone for job related operational tasks and review of company documents
Job Duties
- Oversee the daily operations of the thermal experiences, Reboot Lounge, Nail Salon spa treatments and Fitness Center
- Ensure achievement of sales goals, business objectives and profitability
- Monitor payroll and expenditures to successfully achieve spa profit plan
- Utilize effective recruiting techniques to attract and hire qualified service treatment providers and support staff
- Develop, implement, and uphold sales and guest service training and lead by example to manage the team in delivering uncompromising levels of guest service
- Ensure all policies and procedures are adhered to and the operation is running efficiently
- Maintain up-to-date knowledge of facility products, features, amenities, and services performed in the field
- Ensure all guest interactions at the spa and fitness center meet or exceed property operating standards
- Ensure proper inventories of all operating spa equipment and supplies to effectively manage operational cost
- Inspect all equipment to make certain it is properly maintained and in good working order, following up with facilities department when necessary
- Monitor and review spa employee’s performance regularly and provide required guidance
- Set standards and direct sanitary maintenance of the Spa in compliance with Health regulations and ensure all areas are maintained, cleaned, and sanitized to hotel operating standards
- Assist the Director of Spa & Salon in preparing, implementing, and updating business and marketing plans for short-term and long-term goals
- Assist the Director of Spa & Salon in monitoring annual budget and forecasts, reviewing monthly financial statements, and utilizing yield management strategies
- Manage expenses against budget and maintain continual awareness of expense/loss control to ensure effective management of expenses developing and monitoring financial strategies to increase revenues while controlling operating expenses
- Assist the Director of Spa & Salon with the development and maintenance of beneficial partnerships with all products, equipment, and supply vendors including competitive pricing, technical support, training programs, and promotions
- Hold regular staff meetings to keep team members up to date on all aspects of the spa and fitness operation
- Obtain and maintain position-specific licensing
- Ensure Fontainebleau core values and property and department standards are implemented and applied
- Perform other duties as assigned
- Adapt to temporary or permanent duties and responsibilities as necessary
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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