Four Seasons

Spa & Wellness Assistant Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Standard Hours
diamond

Benefits

competitive salary
401(k) retirement plan
Training and Development
Complimentary accommodation
Uniform dry cleaning
Employee Meals

Job Description

Four Seasons Hotels and Resorts is a globally recognized brand, synonymous with luxury, impeccable service, and unforgettable hospitality experiences. With a presence in major cities and resort destinations worldwide, Four Seasons operates 119 hotels and resorts along with 44 residential properties across 47 countries, and continues to expand with over 50 new projects in planning or development. The brand’s reputation is built upon an unwavering commitment to excellence, exceptional guest service, and a company culture that values dignity, pride, and satisfaction for its employees. Recognized repeatedly in the Fortune '100 Best Companies to Work For' since 1998, Four Seasons stands... Show More

Job Requirements

  • bachelor’s degree preferred or similar level of experience in a related field or equivalent experience
  • previous management experience
  • strong communication skills
  • leadership abilities
  • excellent interpersonal skills
  • business acumen
  • problem-solving skills

Job Qualifications

  • bachelor’s degree preferred or equivalent experience
  • previous management experience in spa or wellness operations
  • strong business acumen
  • excellent communication skills
  • leadership and interpersonal skills
  • ability to work collaboratively in a team environment

Job Duties

  • assist the Director of Spa with daily operations of spa, salon, fitness, tennis, and retail departments
  • manage staffing and scheduling
  • conduct standards training for employees
  • ensure exceptional guest service delivery
  • coordinate retail promotions and events
  • resolve guest concerns and problems
  • prepare and review financial reports
  • maintain supplies and equipment inventory

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: