Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $45,000.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) matching
wellness programs
Annual performance bonus
day-one medical coverage
Job Description
PENN Entertainment is a leading integrated entertainment company that operates across North America with 43 destinations offering a broad range of casino gaming experiences, sports content, and online betting platforms such as the theScore Bet Sportsbook and Casino. Renowned for its dynamic and fast-paced work environment, PENN Entertainment is dedicated to delivering exceptional experiences to its customers while fostering an inclusive and diverse workplace culture. The company's commitment to sustainability and community values sets it apart in the entertainment industry, creating an environment where employees can thrive and grow professionally. By combining innovation with passion, PENN Entertainment continually strives to... Show More
Job Requirements
- Bachelor’s degree preferred
- Two years of experience in high volume, quality food establishments
- Knowledge of menu planning and food preparation
- Understanding of food and labor cost management
- Strong problem solving and critical thinking skills
- Excellent customer service and employee relations skills
- Effective communication skills in English
- Ability to respond to visual and aural cues
- Teamwork and collaboration skills
- Compliance with safety and regulatory standards
- Labor management skills
- Training and development abilities
- Ability to manage multiple priorities under pressure
- Knowledge of policies and procedures
- Physical ability to perform job duties including lifting up to 25 lbs.
- Ability to maintain cleanliness and sanitation standards
Job Qualifications
- Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university is preferred
- Two years progressively more challenging experience in a large volume, high quality food establishment
- Knowledge of menu planning, soups, sauces, meat, poultry and seafood items is required
- Knowledge of Food & Labor costs
- Proven problem solving and critical thinking skills required
- Must possess excellent customer service and employee relations skills
- Good oral and written communication skills, must be fluent and literate in English
- Must be able to listen and respond to visual and aural cues
- Teamwork – ability to work collaboratively with other departments and leaders to complete property/corporate initiatives and effective day to day operations
- Compliance with all regulatory, governmental, and safety requirements
- Effective labor management to minimize overtime and ensure appropriate staff assignment to guest traffic flow
- Development of team to include completion of all required training and knowledge of all policies and procedures relating to their positions
- Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment
- Knowledge of and compliance with department, property and company policies and procedures
- Maintain health department standards and regulations – inspection scores should be at or above standards
- Cleanliness of restaurant
- Price/value of outlet
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Job Duties
- Responsible for culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities
- Administering all aspects of food preparation ensuring kitchen is clean, well stocked and problem-free
- Recommending changes on all standard menus and consistently strives through menu planning to improve food costs, volume, quality, attractiveness and efficient preparation of all food related items
- Performing the functions of any culinary task assigned within kitchen such as broiler, sauté, Asian and prep when needed
- Meeting or exceeding all State and Company sanitation requirements (ServSafe)
- Supporting safety and accident prevention programs (knife handling, proper lifting)
- Monitoring/implementing garbage separation and disposal as per standards
- Coordinating work flow during shift to meet business demands and ensure customer satisfaction
- Visibility to customer, soliciting/requesting feedback on food quality and responds to guest concerns appropriately and professionally to resolve any issues
- Presenting oneself as a credit to Company and encourages others to do the same
- Performing all other related and compatible duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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