Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Travel Discounts
Employee training programs
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company widely recognized as an innovator in the hospitality industry. With a dominant presence in key U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate has rapidly expanded its footprint in Europe, Latin America, and the Caribbean. The company manages a portfolio of global properties representing an aggregate asset value exceeding $20 billion and generates over $5 billion in cumulative revenues annually. Highgate is renowned for providing expert guidance through all stages of the hospitality property cycle, from planning and development to recapitalization and... Show More
Job Requirements
- High school diploma or equivalent
- minimum 4 years of progressive culinary experience or culinary degree with at least 2 years of experience
- knowledge of food and beverage preparation techniques
- understanding of health department regulations and liquor laws
- ability to work long hours including weekends and holidays
- physical capability to perform medium work with frequent lifting of up to 20 pounds and occasional lifting of up to 50 pounds
- strong interpersonal and communication skills
- ability to multitask and prioritize
- must maintain a professional appearance
- ability to follow hotel standards and procedures
- dependable attendance record
- ability to handle guest concerns professionally and courteously
- problem-solving skills
- confidentiality in handling sensitive information
- willingness to participate in team training and development activities
Job Qualifications
- At least 4 years of related progressive experience or a culinary graduate with at least 2 years of progressive experience in a hotel or related field
- knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations
- ability to work long hours
- capability for medium work exerting up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly
- maintain a warm and friendly demeanor
- effective verbal and written communication skills with all levels of employees and guests
- ability to listen, understand, and clarify concerns
- multitask and prioritize departmental functions to meet deadlines
- attentive, friendly, courteous and service-oriented manner
- attend all hotel required meetings and training
- participate in M.O.D. coverage
- maintain regular attendance in compliance with Highgate standards
- maintain high standards of personal appearance and grooming
- comply with Highgate standards and regulations for safe and efficient operations
- maximize productivity efforts
- effective problem handling and problem-solving skills
- ability to understand and evaluate complex information
- maintain confidentiality of information
- perform other duties as requested by management
Job Duties
- Work with other F&B managers and keep them informed of F&B issues as they arise
- keep immediate supervisor fully informed of all problems or matters requiring his/her attention
- coordinate and monitor all phases of Loss Prevention in kitchen areas
- prepare and submit required reports in a timely manner
- monitor quality of all food product and presentation
- ensure preparation of required reports, including wage progress, payroll, revenue, employee schedules, quarterly action plans
- oversee all aspects of the daily operation of the kitchen and food production areas
- make cooks aware of daily forecasts and customer counts
- respond to guest complaints in a timely manner
- ensure compliance with SOPs in all outlets
- ensure compliance with requisition procedures
- conduct staff performance reviews
- implement and monitor corporate promotions in outlets
- enforce all local health department sanitation laws
- compute daily food cost
- work with the Executive Chef to create and implement menus
- assess food portion size, visual appeal, taste and temperature
- check all stations at the end of every shift for proper food storage and sanitation
- check food purchases for proper ordering, quality and price structure
- oversee daily activities such as preparation for all food items, sanitation of outlets, receiving daily inventories, log-on report and food cost report
- prepare daily food production sheets
- cut meat, poultry, seafood according to daily business
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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