Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,000.00 - $52,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
401(k) matching
Paid Time Off
Performance bonus
wellness programs
Dental Insurance
retirement plans
Job Description
PENN Entertainment is a recognized leader in the integrated entertainment, sports content, and casino gaming industry. With an impressive portfolio of 43 destinations spread across North America, complemented by their online presence through theScore Bet Sportsbook and Casino, PENN Entertainment stands as a formidable name in the world of entertainment. The company prides itself not only on delivering unparalleled fun and excitement to its customers but also on embedding core values like diversity and sustainability into its operations. This commitment extends to their community, team members, vendors, and the environment, ensuring that PENN Entertainment remains a forward-thinking and responsible industry... Show More
Job Requirements
- Must be 21 years of age or older
- Ability to perform each essential duty satisfactorily
- Capability to adhere to scheduling and operational guidelines
- Competency in managing staff and supporting budget compliance
- Commitment to maintaining high standards of customer service and regulatory compliance
- Ability to handle confidential matters with discretion
- Willingness to accommodate reasonable accommodations for individuals with disabilities
Job Qualifications
- High school diploma or equivalent
- Previous experience in a supervisory or leadership role within the food and beverage or hospitality industry
- Strong customer service and interpersonal skills
- Basic knowledge of food preparation and kitchen operations
- Ability to work collaboratively within a team
- Demonstrated organizational and time management skills
- Knowledge of health and safety regulations relevant to the department
Job Duties
- Provide guidance and daily supervision to staff in the department
- Support and administer operational goals and monitor achievements of performance and profit objectives
- Adhere to scheduling and coordinate with manager regarding any concerns with attention to guest satisfaction
- Produce menu items as listed in each restaurant, follow all prep lists, and ensure kitchens are stocked and ready for service
- Support compliance to departmental budgets
- Promote and demonstrate superior customer service in accordance with departmental and company standards, ensure customer service standards are followed by all team members and address issues as they arise
- Assist with maintaining cost control methods and procedures by monitoring consistent pars and inventory in each restaurant
- Assist Chef de Cuisine with administrative duties such as tracking and maintaining attendance records
- Maintain established quality assurance procedures to ensure acceptable Health Department and customer service standards
- Ensure regulatory compliance within area of authority and report potential issues to management
- Maintain strict confidentiality in all departmental and company matters
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: