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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,200.00 - $65,000.00
Work Schedule
Standard Hours
Job Description
The Sheraton Austin Georgetown Hotel & Conference Center, located in Georgetown, Texas, is part of the globally recognized Marriott International portfolio. As a leading hotel and conference center, Sheraton is dedicated to providing excellent hospitality services and creating memorable experiences for guests. Since 1937, Sheraton has built a legacy of being a place where people can gather, connect, and feel a sense of belonging. With over 400 communities worldwide, Sheraton fosters an inclusive environment where associates from diverse backgrounds are valued for their unique talents and contributions. The company is committed to equal opportunity employment, ensuring a workplace free from... Show More
Job Requirements
- High school diploma or GED
- 4 years experience in culinary, food and beverage, or related area
- or 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
- 2 years experience in culinary, food and beverage, or related area
- strong leadership skills
- excellent communication skills
- ability to work full time
- commitment to food safety and sanitation
- proficiency with kitchen equipment
- ability to handle guest interactions and complaints
- availability to work flexible hours
- willingness to participate in employee training and development
Job Qualifications
- High school diploma or GED with 4 years experience in culinary, food and beverage, or related professional area
- OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major with 2 years experience in culinary, food and beverage, or related professional area
- demonstrated leadership and interpersonal skills
- experience in managing kitchen operations
- ability to meet food safety and sanitation standards
- proficiency in budgeting and labor management
- strong communication skills
- customer service orientation
- ability to develop and mentor staff
- problem-solving and decision-making abilities
- knowledge of food presentation and culinary creativity
- familiarity with applicable laws and regulations regarding food handling
Job Duties
- Manages kitchen shift operations and ensures compliance with all food and beverage policies, standards and procedures
- estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily
- assists Executive Chef with all kitchen operations and preparation
- prepares and cooks foods of all types, either on a regular basis or for special guests or functions
- develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions
- assists in determining how food should be presented and creates decorative food displays
- maintains purchasing, receiving and food storage standards
- ensures compliance with food handling and sanitation standards
- performs all duties of kitchen managers and employees as necessary
- recognizes superior quality products, presentations and flavor
- ensures compliance with all applicable laws and regulations
- follows proper handling and right temperature of all food products
- operates and maintains all department equipment and reports malfunctions
- checks the quality of raw and cooked food products to ensure that standards are met
- supervises and coordinates activities of cooks and workers engaged in food preparation
- leads shifts while personally preparing food items and executing requests based on required specifications
- utilizes interpersonal and communication skills to lead, influence, and encourage others
- advocates sound financial/business decision making
- demonstrates honesty/integrity
- leads by example
- encourages and builds mutual trust, respect, and cooperation among team members
- serves as a role model to demonstrate appropriate behaviors
- maintains the productivity level of employees
- ensures employees understand expectations and parameters
- establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team
- ensures property policies are administered fairly and consistently
- communicates performance expectations in accordance with job descriptions for each position
- recognizes success performance and produces desired results
- provides services that are above and beyond for customer satisfaction and retention
- manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
- sets a positive example for guest relations
- empowers employees to provide excellent customer service
- interacts with guests to obtain feedback on product quality and service levels
- handles guest problems and complaints
- achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- develops specific goals and plans to prioritize, organize, and accomplish work
- utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance
- trains employees in safety procedures
- identifies developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills
- improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
- participates in the employee performance appraisal process, providing feedback as needed
- brings issues to the attention of the department manager and Human Resources as necessary
- provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
- analyzes information and evaluates results to choose the best solution and solve problems
- attends and participates in all pertinent meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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