Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $64,000.00 - $86,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Relocation assistance
bonus eligibility
employee discount
Retirement Plan
Job Description
The Ritz-Carlton Key Biscayne Miami is an iconic luxury hotel renowned for its exceptional service, elegant accommodations, and breathtaking views. Located at 455 Grand Bay Dr, Miami, Florida, the hotel is part of the globally recognized Ritz-Carlton brand under Marriott International, a leader in the hospitality industry. This prestigious hotel is dedicated to providing unparalleled guest experiences and maintaining the highest standards of hospitality through its team of dedicated professionals. With over 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen exemplify luxury, creativity, and compassion in delivering memorable experiences to guests from around the globe.
The role of Ki... Show More
The role of Ki... Show More
Job Requirements
- High school diploma or GED
- 4 years experience in culinary, food and beverage, or related professional area
- or 2-year degree from accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
- 2 years experience in culinary, food and beverage, or related professional area
- ability to lead and manage kitchen staff
- knowledge of food safety and sanitation regulations
- strong communication and interpersonal skills
- ability to work full-time
- willingness to relocate if necessary
- proficiency in managing budgets and labor systems
- commitment to upholding company standards and policies
Job Qualifications
- High school diploma or GED with 4 years experience in the culinary, food and beverage, or related professional area
- or 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major with 2 years experience in the culinary, food and beverage, or related professional area
- demonstrated leadership and team management skills
- strong culinary expertise and knowledge of food preparation
- excellent communication and interpersonal abilities
- ability to maintain high sanitation and food safety standards
- proficiency in managing kitchen operations and budgeting
- experience with employee training and development
- problem-solving and decision-making skills
- commitment to exceptional customer service
- familiarity with labor management systems
- ability to handle guest interactions and resolve complaints professionally
Job Duties
- Manages kitchen shift operations and ensures compliance with all food and beverage policies, standards and procedures
- estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily
- assists Executive Chef with all kitchen operations and preparation
- prepares and cooks foods of all types for regular service or special guests and functions
- develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions
- assists in determining how food should be presented and creates decorative food displays
- maintains purchasing, receiving, and food storage standards
- ensures compliance with food handling and sanitation standards
- performs all duties of kitchen managers and employees as necessary
- recognizes superior quality products, presentations and flavor
- ensures compliance with all applicable laws and regulations
- follows proper handling and right temperature of all food products
- operates and maintains all department equipment and reports malfunctions
- checks the quality of raw and cooked food products to ensure standards are met
- supervises and coordinates activities of cooks and workers engaged in food preparation
- leads shifts while personally preparing food items and executing requests based on required specifications
- utilizes interpersonal and communication skills to lead, influence, and encourage others
- advocates sound financial and business decision making
- demonstrates honesty and integrity
- leads by example
- encourages and builds mutual trust, respect, and cooperation among team members
- serves as a role model to demonstrate appropriate behaviors
- maintains the productivity level of employees
- ensures employees understand expectations and parameters
- establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team
- ensures property policies are administered fairly and consistently
- communicates performance expectations in accordance with job descriptions for each position
- recognizes successful performance and produces desired results
- provides services that are above and beyond for customer satisfaction and retention
- manages day-to-day operations ensuring quality and meeting expectations of customers daily
- sets a positive example for guest relations
- empowers employees to provide excellent customer service
- interacts with guests to obtain feedback on product quality and service levels
- handles guest problems and complaints
- achieves and exceeds goals including performance, budget and team goals
- develops specific goals and plans to prioritize, organize, and accomplish work
- utilizes the Labor Management System to effectively schedule business demands and track employee time and attendance
- trains employees in safety procedures
- identifies developmental needs of others and coaches, mentors, or helps others to improve knowledge or skills
- improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and coaching when needed
- participates in employee performance appraisal process providing feedback
- brings issues to attention of department manager and Human Resources as necessary
- provides information to supervisors, co-workers, and subordinates by telephone, written form, e-mail, or in person
- analyzes information and evaluates results to choose best solutions and solve problems
- attends and participates in all pertinent meetings
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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