Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $44,500.00 - $60,100.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
Horseshoe Casino is the premier casino of the Mid-South region and has held the number one position since its inception. Known for its superior gaming experience, Horseshoe Casino caters to a diverse clientele with over 1300 slot and video poker machines, the largest table games area in the South, and a 25-table World Series of Poker themed poker room featuring the exclusive WSOP lounge. Beyond gaming, Horseshoe Tunica also boasts an extensive entertainment and hospitality division, including Bluesville, a 1400-seat music venue known for headline entertainment in an intimate setting, and the Horseshoe Tunica Hotel, which features a 14-floor tower... Show More
Job Requirements
- College degree or culinary arts degree preferred
- 2 years progressively more challenging culinary experience
- Ability to work in a fast-paced environment with multiple tasks under time constraints
- Ability to handle heavy business volume and sensitive situations with staff and guests in a timely manner
- Ability to listen and respond to visual and aural cues
- Flexibility with schedule including nights, weekends, and holidays as required
- Physical mobility to work in areas with dust, second hand smoke, varying noise and temperature levels, lighting, vibration, and crowds
Job Qualifications
- Good oral and written communication skills including tact when dealing with difficult situations, must be fluent and literate in English
- Excellent interpersonal skills and organizational ability
- Proficient in Excel, Word, PowerPoint, Access, and Microsoft Outlook
- Ability to prioritize multiple projects and meet strict deadlines
- Ability to understand and analyze budget and P&L statements
- Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests, and vendors
- Physically able to stand, walk, and move easily around the property for an entire shift
- Ability to push, pull, carry, and lift up to 50 lbs and perform physical tasks including bending, twisting, stooping, and kneeling
- Ability to uphold and demonstrate the highest level of integrity and recognize standards required by a regulated business
Job Duties
- Responsible for culinary operations creating a differentiated service and quality experience and ensuring optimum performance of all
- Recommends changes on all standard menus and consistently strives through menu planning to improve food costs, volume, quality, attractiveness, and efficient preparation of all food related items
- Recommends the quality and quantity of items to be purchased to permit rapid turnover with minimum waste and spoilage
- Evaluates factors such as pricing, quality, marketing, price/value perceptions, guest satisfaction, team member training and development as related to overall food products
- Maintains kitchen inventory and orders using specified par levels
- Solicits and responds to guest feedback on food quality professionally and appropriately
- Ensures compliance with all State of Mississippi and Horseshoe sanitation requirements including ServSafe
- Supports and ensures consistency with safety and accident prevention programs
- Creates and supports a family style service culture for guests and team members
- Supervises all team members for daily operations including hiring, training, coaching, mentoring, and performance management
- Monitors results through inspection, evaluation, and analysis and makes changes if necessary
- Evaluates scheduling to meet business demands ensuring optimal operations and customer satisfaction
- Acts as a role model presenting oneself as a credit to the company and encouraging the same from others
- Ensures compliance with regulatory, internal controls, policies, and procedures
- Performs other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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