Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $64,000.00 - $86,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Performance bonus
Training and Development
Job Description
The Ritz-Carlton Key Biscayne Miami is a prestigious luxury hotel located at 455 Grand Bay Drive, Miami, Florida. Part of the globally recognized Ritz-Carlton brand under Marriott International, this property exemplifies excellence in hospitality and guest service. Renowned for its commitment to creating exceptional and memorable experiences, The Ritz-Carlton Key Biscayne is dedicated to delivering the highest standards of luxury, comfort, and personalized service. With an impressive portfolio of world-class amenities, award-winning services, and a commitment to sustainability and community engagement, the hotel attracts discerning travelers seeking an immersive and refined stay in Miami. The Ritz-Carlton brand prides itself on... Show More
Job Requirements
- high school diploma or GED
- 4 years experience in the culinary, food and beverage, or related professional area
- or 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
- 2 years experience in the culinary, food and beverage, or related professional area
- ability to lead and manage kitchen staff effectively
- knowledge of food safety regulations and sanitation standards
- capability to perform hands-on cooking and food preparation
- strong communication and interpersonal skills
- ability to supervise and coordinate multiple kitchen activities
- proficiency in scheduling and labor management
- commitment to maintaining high-quality food standards
- ability to handle guest feedback and resolve complaints professionally
Job Qualifications
- high school diploma or GED
- 4 years experience in culinary, food and beverage, or related professional area
- OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
- 2 years experience in culinary, food and beverage, or related professional area
- strong leadership and interpersonal skills
- knowledge of food safety and sanitation standards
- experience in budgeting and cost control
- excellent communication and organizational skills
- ability to develop new culinary ideas and presentations
- proficiency with labor management systems
- experience in employee coaching and development
- problem-solving and decision-making skills
Job Duties
- manages kitchen shift operations and ensures compliance with all food and beverage policies, standards and procedures
- estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily
- assists executive chef with all kitchen operations and preparation
- prepares and cooks foods of all types, either on a regular basis or for special guests or functions
- develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions
- assists in determining how food should be presented and creates decorative food displays
- maintains purchasing, receiving and food storage standards
- ensures compliance with food handling and sanitation standards
- performs all duties of kitchen managers and employees as necessary
- recognizes superior quality products, presentations and flavor
- ensures compliance with all applicable laws and regulations
- follows proper handling and right temperature of all food products
- operates and maintains all department equipment and reports malfunctions
- checks the quality of raw and cooked food products to ensure that standards are met
- supervises and coordinates activities of cooks and workers engaged in food preparation
- leads shifts while personally preparing food items and executing requests based on required specifications
- utilizes interpersonal and communication skills to lead, influence, and encourage others
- advocates sound financial/business decision making
- demonstrates honesty/integrity
- leads by example
- encourages and builds mutual trust, respect, and cooperation among team members
- serves as a role model to demonstrate appropriate behaviors
- maintains the productivity level of employees
- ensures employees understand expectations and parameters
- establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team
- ensures property policies are administered fairly and consistently
- communicates performance expectations in accordance with job descriptions for each position
- recognizes success performance and produces desired results
- provides services that are above and beyond for customer satisfaction and retention
- manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
- sets a positive example for guest relations
- empowers employees to provide excellent customer service
- interacts with guests to obtain feedback on product quality and service levels
- handles guest problems and complaints
- achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- develops specific goals and plans to prioritize, organize, and accomplish your work
- utilizes the labor management system to effectively schedule to business demands and for tracking of employee time and attendance
- trains employees in safety procedures
- identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills
- improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
- participates in the employee performance appraisal process, providing feedback as needed
- brings issues to the attention of the department manager and human resources as necessary
- provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
- analyzes information and evaluating results to choose the best solution and solve problems
- attends and participates in all pertinent meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: