Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $50,000.00
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Work Schedule

Day Shifts
Night Shifts
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Benefits

Medical insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs

Job Description

PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences across North America. With 43 destinations, as well as online sports betting and iCasino services through theScore Bet Sportsbook and Casino, PENN has established itself as a prominent and dynamic player in the entertainment industry. The company is committed not only to delivering engaging and exciting experiences to its customers but also to fostering a fun, inclusive, and supportive work environment for its employees. PENN emphasizes career growth, diversity, sustainability, and community engagement, reflecting its dedication to being a responsible and forward-thinking employer.

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Job Requirements

  • Associate degree or equivalent from two-year college or technical school
  • minimum one-year related experience and/or training or equivalent combination of education and experience
  • current certification for ServSafe or ability to pass ServSafe within 90 days of employment
  • outgoing, energetic and enthusiastic attitude
  • enjoyment of hosting others
  • comfortable initiating conversations and creating a fun environment

Job Qualifications

  • Associate degree or equivalent from two-year college or technical school
  • minimum one-year related experience and/or training or equivalent combination of education and experience
  • current certification for ServSafe or ability to pass ServSafe within 90 days of employment
  • outgoing, energetic and enthusiastic attitude
  • enjoyment of hosting others
  • comfortable initiating conversations and creating a fun environment

Job Duties

  • Foster a fun environment
  • be a gracious host to all guests and co-workers
  • promote a positive influence in the community and participate in company-sponsored events
  • provide for the safety of team members including keeping areas clean and free of safety hazards, debris, and litter and perform all job duties in a safe and responsible manner
  • develop, maintain and manage training programs
  • oversee and direct the preparation of food products including cutting, trimming, chopping, slicing, carving, mixing, cooking, sautéing, grilling, frying, broiling, baking, and steaming with emphasis on pastry products
  • ensure all team members follow appropriate food handling procedures to ensure safe, quality products
  • ensure freshness by directing and overseeing the rotation and storage of items at appropriate temperatures
  • develop and suggest recipes and products to maintain a leading edge in the industry
  • develop menus for catering, sales, Grab and Go, and restaurants
  • safely and efficiently use all kitchen equipment
  • assist in the operation of other food and beverage venues as needed
  • handle customer complaints and support customer service programs
  • support, implement, administer and manage standards of excellence among team members
  • understand and adhere to regulatory, department, and company policies and procedures
  • make determinations regarding types of products, materials, supplies, or tools to be used
  • supervise and manage attendance and time records of team members
  • effectively manage departmental expenses including labor costs and staffing objectives while achieving guest satisfaction
  • supervise and manage work processes or procedures of team members
  • conduct individual or group pre-shift meetings and provide daily positive feedback
  • administer disciplinary actions including warnings, suspensions, and recommendations of termination
  • protect and preserve company assets
  • understand and adhere to all bargaining unit agreements
  • attend all departmental and company training programs or meetings
  • compile information and submit reports as needed
  • adhere to all company policies and procedures
  • adhere to all gaming laws and regulations
  • perform all job duties safely and responsibly including keeping areas clean and free of safety hazards
  • meet department uniform, appearance, and grooming requirements
  • perform any job duties needed to promote productivity or reasonable requests made by supervisors or management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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