Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $50,000.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Medical insurance
401(k) matching
Performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences with a strong presence across North America. With 43 vibrant destinations and dynamic offerings through theScore Bet Sportsbook and Casino, PENN Entertainment stands at the forefront of the industry, delivering unparalleled guest experiences in fast-paced, lively environments. The company values diversity, sustainability, and community engagement, making it a committed and progressive employer that nurtures growth and career advancement for its team members. Joining PENN Entertainment means becoming part of a fun, energetic, and diverse team dedicated to making entertainment memorable for guests and impactful for... Show More
Job Requirements
- Associate degree or equivalent from two-year college or technical school
- Minimum of one-year related experience and/or training
- Current certification for ServSafe or ability to pass ServSafe within 90 days
- Must have an outgoing, energetic and enthusiastic attitude
- Must enjoy hosting others
- Must be comfortable initiating conversations and creating a fun environment with guests
Job Qualifications
- Associate degree (A.A.) or equivalent from two-year college or technical school
- Minimum of one-year related experience and/or training
- Current certification for ServSafe or capability of successfully passing the ServSafe class within 90 days of employment
- Outgoing, energetic and enthusiastic attitude
- Enjoy hosting others
- Comfortable initiating conversations and creating a fun environment with guests
Job Duties
- Responsible for fostering a fun environment
- Responsible for being a gracious host to all guests and co-workers
- Responsible for promoting a positive influence in the community and participating in company-sponsored events
- Provide for the safety of team members, including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner
- Develop, maintain and manage training programs
- Oversee and direct the preparation of food products including cutting, trimming, chopping, slicing, carving, mixing, cooking, sautéing, grilling, frying, broiling, baking, and steaming and application of other preparation techniques as required for preparation of food and beverage products with an emphasis on creation of pastry products for all venues
- Ensure that all team members follow appropriate food handling procedures to ensure safe, quality products
- Ensure freshness by directing and overseeing the rotation of items and storage at appropriate temperatures
- Develop and suggest recipes and products to maintain a leading edge in the industry
- Develop menus for catering, sales, Grab and Go, and restaurants
- Safe and efficient use of all kitchen equipment
- Assist in operation of other food and beverage venues as needed
- Handle customer complaints and support all customer service programs
- Support, implement, administer and manage standards of excellence among team members
- Understand and adhere to regulatory, department and company policies and procedures
- Make determinations regarding types of products, materials, supplies, or tools to be used
- Supervise and manage attendance and time records of team members
- Effectively manage departmental expenses including effectively and efficiently managing labor costs and staffing objectives while achieving guest satisfaction
- Supervise and manage the work processes or procedures of team members
- Conduct individual or group pre-shift meetings with team members and provide daily positive feedback
- Administration of disciplinary action including but not limited to warnings, suspensions and recommendations of termination
- Protect and preserve assets of the company
- Understand and adhere to all bargaining unit agreements
- Attend all departmental and company training programs or meetings as directed
- Compile information, complete and submit reports as needed
- Adhere to all company policies and procedures
- Adhere to all gaming laws and regulations
- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter
- Meet department uniform, appearance and grooming requirements
- Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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