Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,500.00 - $65,500.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Health Insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a premier provider of integrated entertainment, sports content, and casino gaming experiences with a presence across 43 destinations in North America. The company also operates online sports betting and iCasino platforms via theScore Bet Sportsbook and Casino. As an industry leader, PENN Entertainment is committed not only to delivering fun and exciting gaming and entertainment experiences to guests but also to fostering diversity, sustainability, and community involvement. The company emphasizes career growth for its employees, providing support, wellness programs, and competitive total rewards packages that include day-one medical coverage, 401(k) matching, annual performance bonuses, and paid time... Show More
Job Requirements
- Associate degree or equivalent from two-year college or technical school
- minimum of one-year related experience and/or training or equivalent combination of education and experience
- current certification for ServSafe or capable of passing ServSafe within 90 days of employment
- outgoing energetic and enthusiastic attitude
- enjoyment of hosting others
- comfortable initiating conversations and creating a fun environment with guests
Job Qualifications
- Associate degree or equivalent from two-year college or technical school
- minimum of one-year related experience and/or training or equivalent combination of education and experience
- current certification for ServSafe or capability to pass ServSafe class within 90 days of employment
- outgoing, energetic, and enthusiastic attitude
- ability to enjoy hosting others
- comfortable initiating conversations and creating a fun environment with guests
Job Duties
- Foster a fun environment
- be a gracious host to all guests and co-workers
- promote a positive influence in the community and participate in company-sponsored events
- provide for the safety of team members including maintaining clean and hazard-free areas
- develop, maintain and manage training programs
- oversee and direct preparation of food products including pastry creation
- ensure all team members follow safe food handling procedures
- manage rotation and storage of items to ensure freshness
- develop and suggest recipes and products to maintain industry leadership
- develop menus for catering, sales, Grab and Go, and restaurants
- ensure safe and efficient use of kitchen equipment
- assist in operation of other food and beverage venues as needed
- handle customer complaints and support customer service programs
- support and manage standards of excellence among team members
- adhere to regulatory, department and company policies and procedures
- make determinations regarding products, materials, supplies or tools to be used
- supervise and manage attendance and time records of team members
- manage departmental expenses including labor costs and staffing while achieving guest satisfaction
- supervise and manage work processes or procedures of team members
- conduct individual or group pre-shift meetings and provide daily positive feedback
- administer disciplinary action including warnings, suspensions and termination recommendations
- protect and preserve assets of the company
- understand and adhere to bargaining unit agreements
- attend departmental and company training programs or meetings
- compile information and submit reports as needed
- adhere to company policies and gaming laws
- perform all duties safely including maintaining cleanliness and safety
- meet department uniform, appearance, and grooming requirements
- perform other duties to promote productivity as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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