Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $22.88
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability Coverage
Tuition Reimbursement
401(k) retirement plans
discounted gym membership
Paid Time Off
Employee assistance program
Career growth opportunities
Job Description
Loretto is a reputable healthcare and senior living organization dedicated to offering compassionate and comprehensive services to residents and guests. Known for its commitment to quality care and community well-being, Loretto operates multiple sites, fostering an environment that promotes health, happiness, and a high standard of living for seniors. The organization emphasizes a culture of service excellence and inclusivity, supported by a skilled and dedicated workforce. As a leading provider in the healthcare and senior living industry, Loretto is devoted to ensuring that all aspects of its operations reflect integrity, professionalism, and a welcoming atmosphere for all who benefit from... Show More
Job Requirements
- High school diploma or equivalent
- 2-4 years food service experience
- Prior supervisory experience preferred
- Knowledge of state and federal health and sanitation regulations
- Certification in ServeSafe preferred
- Excellent customer service skills
- Strong attention to detail
- Leadership and team management skills
- Effective problem solving skills
- Strong communication and interpersonal skills
- Proficiency in MS Office
- Ability to work every other weekend, holidays and special events as assigned
Job Qualifications
- High school diploma required
- 2-4 years' experience in food service
- Prior supervisory experience preferred
- Knowledge of pertinent state and federal health and sanitation regulations
- Competent in food service and delivery including portioning, presentation and temperature
- ServeSafe certification preferred
- Ability to interact with customers in a friendly and courteous manner
- Ability to provide consistent execution and exemplary service
- Ability to coach other staff members to do the same
- Attention to detail and ability to monitor multiple elements simultaneously
- Leadership ability to motivate team, encourage timely service and resolve conflicts
- Problem solving skills to respond quickly and calmly to issues
- Effective communication skills
- Outstanding interpersonal skills
- Proficient in MS Office and able to learn other software programs
Job Duties
- Responsible for maintaining high standards for food, presentation and service
- Responsible for maintaining all health codes including cleanliness of coolers, rotation of products, and proper labeling of all items
- Acts as a role model and coaches team members to provide consistent execution of menu items from the standardized recipes
- Assists with daily food orders from vendors in the absence of the Executive Chef
- Assists with the execution and food presentation in the main kitchen and all remote serving kitchenettes
- Receives and resolves complaints concerning food using patience, active listening, and positive communication
- Monitors production and par levels to prevent over or under production
- Pays meticulous attention to detail relating to the appearance, neatness, cleanliness, layout, organization and safety of the cooking areas, equipment and fixtures
- Completes daily inspections and weekly audits to ensure all side work is accomplished
- Ensures cleaning and maintenance of equipment and storage areas is completed according to schedule or as needed
- Responsible for portioning all ingredients according to recipe and maintains freshness and quality until used
- Monitors the dates on all ingredients to confirm items are within time limitations
- Gathers ingredients and makes menu items obeying standardized recipes and temperatures
- Observes and tastes food to ensure high quality appearance and palatability standards
- Helps update and refine policy and procedure manuals for cooking staff
- Confirms that all cooking open and closing procedures have been completed each day
- Actively supports and participates in Quality Assurance Performance Improvement activities
- Assists with special events, celebrations and projects
- Performs other assignments and projects as required by Dining management
- Works every other weekend, holidays and special events as assigned
- Coordinates the work of an assigned group of employees
- Communicates work instructions, distributes and monitors work
- Acts as primary contact for routine issues
- May complete and approve schedules
- Provides technical training and assistance on new equipment or procedures
- Assists in ensuring employees are provided appropriate resources
- Provides input to employee performance and alerts manager to performance issues
- Promotes and role models culture of service excellence and customer service
- Creates and maintains collaborative relationships with peers and staff using active listening and open communication
- Uses effective communication and critical thinking during conflict resolution, problem solving, coaching and other complex dialogues
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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