Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $71,000.00 - $95,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Career development opportunities
Bonuses
Job Description
Gaylord Pacific Resort & Convention Center, located in Chula Vista, California, is a distinguished hospitality establishment that belongs to the renowned portfolio of Gaylord Hotels under Marriott International. Known for its exceptional meetings and experiences, this resort offers an extraordinary environment designed to bring people together in meaningful ways. With a strong focus on providing thoughtful, big-hearted service, the resort is committed to creating memorable guest experiences through its dedicated team members, known as STARs. The resort thrives on a culture that values creativity, entrepreneurship, and collaboration, making it an excellent place for professionals to grow and excel in their... Show More
Job Requirements
- High school diploma or GED
- 4 years experience in culinary, food and beverage or related area OR 2-year degree in Culinary Arts, Hotel and Restaurant Management or related field
- 2 years experience in culinary, food and beverage or related area if degree is held
- Proven leadership experience
- Strong communication skills
- Ability to manage multiple tasks and work in a fast-paced environment
- Knowledge of food safety and sanitation regulations
- Ability to work flexible hours including weekends and holidays
- Physical ability to stand for extended periods and perform kitchen duties
Job Qualifications
- High school diploma or GED with 4 years experience in culinary, food and beverage or related professional area
- OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management or related major with 2 years experience in culinary, food and beverage or related professional area
- Culinary skills and knowledge of food safety standards
- Strong leadership and interpersonal skills
- Ability to manage kitchen staff and operations
- Effective communication and organizational skills
- Experience in menu development and food presentation
- Familiarity with kitchen equipment and maintenance
- Ability to handle guest complaints professionally
- Knowledge of labor management systems and scheduling
- Coaching and mentoring capabilities
Job Duties
- Manages kitchen shift operations and ensures compliance with all food and beverage policies, standards and procedures
- Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily
- Assists Executive Chef with all kitchen operations and preparation
- Prepares and cooks foods of all types, either on a regular basis or for special guests or functions
- Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions
- Assists in determining how food should be presented and creates decorative food displays
- Maintains purchasing, receiving and food storage standards
- Ensures compliance with food handling and sanitation standards
- Performs all duties of kitchen managers and employees as necessary
- Recognizes superior quality products, presentations and flavor
- Ensures compliance with all applicable laws and regulations
- Follows proper handling and right temperature of all food products
- Operates and maintains all department equipment and reports malfunctions
- Checks the quality of raw and cooked food products to ensure that standards are met
- Supervises and coordinates activities of cooks and workers engaged in food preparation
- Leads shifts while personally preparing food items and executing requests based on required specifications
- Utilizes interpersonal and communication skills to lead, influence, and encourage others
- advocates sound financial/business decision making
- demonstrates honesty/integrity
- leads by example
- Encourages and builds mutual trust, respect, and cooperation among team members
- Serves as a role model to demonstrate appropriate behaviors
- Maintains the productivity level of employees
- Ensures employees understand expectations and parameters
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team
- Ensures property policies are administered fairly and consistently
- Communicates performance expectations in accordance with job descriptions for each position
- Recognizes success performance and produces desired results
- Provides services that are above and beyond for customer satisfaction and retention
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
- Sets a positive example for guest relations
- Empowers employees to provide excellent customer service
- Interacts with guests to obtain feedback on product quality and service levels
- Handles guest problems and complaints
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Develops specific goals and plans to prioritize, organize, and accomplish your work
- Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance
- Trains employees in safety procedures
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
- Participates in the employee performance appraisal process, providing feedback as needed
- Brings issues to the attention of the department manager and Human Resources as necessary
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
- Analyzes information and evaluating results to choose the best solution and solve problems
- Attends and participates in all pertinent meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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