Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $69,000.00 - $92,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Relocation assistance
bonus eligible
Employee wellness programs
Job Description
Gaylord Rockies Resort and Convention Center, located in Aurora, Colorado, is a prestigious hospitality destination known for providing exceptional guest experiences through its comprehensive range of services and luxurious amenities. As part of the Marriott International portfolio, Gaylord Rockies offers a dynamic work environment that embraces diversity, values creativity, and encourages innovation from all team members. The resort has a well-established reputation in the food and beverage industry, maintaining high culinary standards to deliver memorable dining experiences for guests attending conventions, events, and leisure visits. The resort is committed to fostering a supportive and inclusive culture where employees, known as... Show More
Job Requirements
- High school diploma or GED
- 4 years experience in culinary, food and beverage, or related professional area
- OR 2-year degree from accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
- 2 years experience in culinary, food and beverage, or related professional area
- Ability to work full time
- Willingness to relocate to Aurora, Colorado if needed
- Strong leadership abilities
- Excellent communication skills
- Knowledge of food safety standards
- Capable of managing multiple kitchen functions simultaneously
- Proficient in using labor management systems
- Ability to train and develop team members
- Commitment to delivering superior customer service
- Ability to handle guest interactions professionally
- Compliance with all applicable laws and regulations
Job Qualifications
- High school diploma or GED with 4 years of experience in culinary, food and beverage or related field
- OR 2-year degree from accredited university in Culinary Arts, Hotel and Restaurant Management or related major with 2 years of experience
- Proven leadership and team management skills
- Strong culinary knowledge and hands-on cooking skills
- Excellent communication and interpersonal abilities
- Ability to manage budgets and control food costs
- Knowledge of food safety and sanitation regulations
- Experience in developing new food products and presentations
- Customer service excellence orientation
- Ability to handle guest feedback and resolve complaints
- Skilled in labor management and employee scheduling
- Experience in training, coaching and mentoring staff
- Familiarity with kitchen equipment operation and maintenance
- Strong organizational and problem-solving capabilities
- Commitment to quality and continuous improvement
Job Duties
- Manages kitchen shift operations and ensures compliance with all food and beverage policies, standards and procedures
- Estimates daily production needs and communicates production requirements to kitchen personnel
- Assists Executive Chef with kitchen operations and food preparation
- Prepares and cooks food items regularly and for special guests or events
- Develops and creates new food applications and decorative food displays
- Maintains purchasing, receiving and food storage standards
- Ensures compliance with food handling and sanitation standards
- Performs duties of kitchen managers and employees as necessary
- Recognizes superior quality products, presentations and flavors
- Ensures compliance with applicable laws and regulations
- Operates and maintains kitchen equipment and reports malfunctions
- Checks quality of raw and cooked food products to meet standards
- Supervises cooks and food preparation workers
- Leads kitchen shifts and personally prepares food
- Utilizes communication skills to lead and motivate team
- Builds mutual trust, respect and cooperation among team members
- Serves as a role model demonstrating appropriate behaviors
- Maintains employee productivity levels
- Sets clear expectations for employees
- Establishes open and collaborative team relationships
- Ensures fair and consistent administration of property policies
- Communicates performance expectations according to job descriptions
- Recognizes successful performance and results
- Provides exceptional customer service exceeding satisfaction and retention goals
- Manages daily operations ensuring quality and customer expectations
- Sets positive examples for guest relations
- Empowers staff to deliver excellent customer service
- Interacts with guests for feedback on food and service quality
- Handles guest complaints and problems professionally
- Achieves and exceeds performance, budget, and team goals
- Develops goals and plans to prioritize and accomplish work
- Uses labor management system to schedule and track time
- Trains employees in safety procedures
- Identifies developmental needs and coaches team members
- Provides guidance, feedback and coaching to improve service
- Participates in employee performance appraisals
- Reports issues to department manager and human resources
- Communicates information to team via various means
- Analyzes information and solves problems effectively
- Attends and participates in relevant meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities