Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $23.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability Coverage
Tuition Reimbursement Program
401(k) retirement plans
discounted gym membership
Free health clinic visits
Paid Time Off
Employee coaching
Diaper assistance program
Career growth opportunities
Job Description
The hiring establishment is a well-regarded hospitality provider specializing in food services within a community setting. Known for maintaining high standards of quality, cleanliness, and service, this organization is committed to delivering an exceptional dining experience to its residents and guests. The establishment operates in a caring atmosphere where staff members are encouraged and supported in their professional growth and are given opportunities to take part in special events and quality improvement programs. The work environment emphasizes collaboration, customer service excellence, and adherence to safety and health regulations, making it an ideal setting for culinary professionals who value both quality... Show More
Job Requirements
- High school diploma required
- 2-4 years experience in food service
- Prior supervisory experience preferred
- Knowledge of pertinent state/federal health and sanitation regulations
- Competent in food service and delivery (portioning, presentation, temperature, etc)
- ServeSafe certification preferred
- Ability to interact with customers in a friendly and courteous manner and deliver an enjoyable dining experience that exceeds their expectations
- Ability to provide consistent execution and exemplary service
- Ability to coach other staff members to do the same
- Ability to monitor many elements simultaneously and adjust priorities for food standards, presentation, safety, service, and speed as needed
- Ability to be a leader in the back and front of house, keep the team motivated, encourage timely service and resolve conflicts
- Ability to respond quickly, calmly and appropriately to employee conflict, irate residents, and other sudden issues or problems
- Accurately and easily communicates standards to staff, gives direction and speaks clearly with customers from diverse backgrounds who may have physical, sensory and cognitive impairments
- Outstanding interpersonal skills
- Proficient in MS Office and able to learn other software programs
Job Qualifications
- High school diploma
- 2-4 years experience in food service
- Prior supervisory experience preferred
- Knowledge of health and sanitation regulations
- Competent in portioning, presentation and temperature control
- ServeSafe certification preferred
- Strong customer service skills
- Attention to detail
- Leadership and management skills
- Problem solving skills
- Effective communication skills
- Proficient in MS Office
Job Duties
- Responsible for maintaining high standards for food, presentation and service
- Responsible for maintaining all health codes including cleanliness of coolers, rotation of products, and proper labeling of all items
- Acts as a role model and coaches team members to provide consistent execution of menu items from the standardized recipes
- Assists with daily food orders from vendors in the absence of the Executive Chef
- Assists with the execution and food presentation in the main kitchen and all remote serving kitchenettes
- Receives and resolves complaints concerning food using patience, active listening, and positive communication
- Monitor's production and par levels to prevent over or under production
- Pays meticulous attention to detail relating to the appearance, neatness, cleanliness, layout, organization and safety of the cooking areas, equipment and fixtures
- Completes daily inspections and weekly audits to ensure all side work is accomplished
- Ensures cleaning and maintenance of equipment and storage areas is completed according to schedule or as needed
- Responsible for portioning all ingredients according to recipe
- Precisely weighs, measures, bags, dates and labels portions and prepared items to maintain freshness and quality until used
- Monitors the dates on all ingredients to confirm items are within time limitations
- Gathers ingredients and makes menu items, obeying to standardized recipes and temperatures in order to provide food items with maximum nutrients and taste
- Observes and tastes food to ensure that it meets high quality appearance and palatability standards
- Helps in updating and refining policy and procedure manuals for cooking staff to improve operations and quality of service
- Confirms that all cooking open and closing procedures have been completed each day
- Actively supports and participates in Quality Assurance Performance Improvement (QAPI) activities
- Assists with special events, celebrations and projects
- Performs other appropriate assignments and projects as required by Dining management
- Works every other weekend, holidays and special events as assigned
- Coordinates the work of an assigned group of employees
- Communicates work instructions, distributes and monitors work
- Acts as the primary contact for routine issues in their area of responsibility
- May complete and approve schedules in a timely and efficient manner
- Ensures the most efficient utilization of assigned personnel to ensure an optimal workflow
- Provides technical training and assistance on new equipment or procedures
- Assists in ensuring employees are provided with appropriate resources
- May provide input to employee performance and alert manager to employee performance issues
- Promotes and role models a culture of service excellence and customer service within their functional area
- Creates, promotes and maintains collaborative relationships and partnerships with peers and staff throughout the organization using active listening, unbiased and nonjudgmental language, and open communication style
- Uses effective communication and critical thinking skills during conflict resolution, problem solving, decision-making, coaching and other complex dialogues
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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