Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $54,000.00 - $73,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
401(k) Plan
Paid Time Off
Life insurance
Group disability insurance
Employee stock purchase plan
Job Description
Charlotte Marriott City Center is a premier hotel located in the heart of Charlotte, North Carolina, known for its commitment to exceptional guest experiences and high-quality service standards. As part of Marriott International, one of the world’s leading hospitality companies, the Charlotte Marriott City Center blends contemporary design with outstanding amenities, making it a popular destination for both business and leisure travelers. Marriott International is recognized globally for fostering an inclusive work environment that values diversity, innovation, and employee well-being. The hotel offers a vibrant workplace where employees can grow their careers while contributing to the dynamic and fast-paced hospitality... Show More
Job Requirements
- High school diploma or GED
- 4 years experience in culinary, food and beverage, or related area OR 2-year degree from accredited university in Culinary Arts, Hotel and Restaurant Management, or related major with 2 years experience
- Ability to work full time
- Availability to work on-site in Charlotte, North Carolina
- Strong communication and leadership skills
- Knowledge of food safety and sanitation standards
- Ability to operate kitchen equipment
- Ability to manage and lead a team
- Commitment to provide excellent customer service
Job Qualifications
- High school diploma or GED with 4 years experience in culinary or food and beverage
- OR 2-year degree in Culinary Arts, Hotel and Restaurant Management, or related field with 2 years experience
- Proven leadership and supervisory skills
- Strong culinary skills and knowledge
- Ability to develop new culinary applications and presentations
- Excellent communication and interpersonal skills
- Ability to maintain high sanitation and safety standards
- Experience with managing food production and inventory
- Proficiency in labor management and scheduling systems
- Ability to train and mentor staff
- Problem-solving and decision-making skills
- Experience in guest relations and customer service
- Knowledge of food handling laws and regulations
Job Duties
- Manage kitchen shift operations and ensure compliance with all food and beverage policies, standards and procedures
- Estimate daily production needs and communicate to kitchen personnel
- Assist Executive Chef with kitchen operations and food preparation
- Prepare and cook foods for regular service and special functions
- Develop and create new culinary applications, ideas and product presentations
- Assist in food presentation and create decorative food displays
- Maintain purchasing, receiving and food storage standards
- Ensure compliance with food handling and sanitation standards
- Perform duties of kitchen managers and staff as necessary
- Recognize superior quality products and ensure compliance with laws and regulations
- Follow proper food handling and temperature control
- Operate and maintain kitchen equipment and report malfunctions
- Check quality of raw and cooked food products
- Supervise and coordinate activities of cooks and kitchen workers
- Lead shifts while personally preparing food
- Utilize interpersonal and communication skills to lead and influence team
- Encourage mutual trust, respect and cooperation among team members
- Serve as a role model for appropriate behaviors
- Maintain employee productivity
- Communicate performance expectations
- Establish open and collaborative relationships with employees
- Administer property policies fairly and consistently
- Recognize successful performance and desired results
- Provide exceptional customer service to ensure guest satisfaction
- Manage day-to-day kitchen operations to meet quality and customer expectations
- Set positive example for guest relations
- Empower employees to provide excellent customer service
- Interact with guests to obtain feedback and handle complaints
- Achieve and exceed culinary, budget, and team performance goals
- Develop goals and plans to prioritize and organize work.
- Utilize labor management systems for scheduling and attendance tracking
- Train employees in safety procedures
- Identify developmental needs and coach employees
- Provide guidance and feedback for improved service
- Participate in employee performance appraisal process
- Collaborate with Human Resources to address workforce issues
- Communicate with supervisors, coworkers and subordinates
- Analyze information to solve problems
- Attend and participate in relevant meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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