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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $50,000.00
Work Schedule
Standard Hours
Day Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) matching
Annual performance bonus
wellness programs
day-one medical coverage
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences, operating across 43 destinations in North America. The company has grown significantly thanks to its innovative approach to entertainment, including online sports betting and iCasino through theScore Bet Sportsbook and Casino. PENN Entertainment is known not only for delivering fun and excitement but also for its commitment to core values such as diversity, sustainability, and community responsibility. As an industry leader, PENN Entertainment focuses on creating inclusive environments that support its diverse team members and promote sustainable practices that benefit the wider community and the... Show More
Job Requirements
- Must have an outgoing, energetic and enthusiastic attitude
- must enjoy hosting others
- must be comfortable initiating conversations and creating a fun environment with guests
- associate's degree or equivalent from two-year college or technical school
- minimum of one year related experience and/or training or equivalent combination of education and experience
- current certification for ServSafe or capable of passing ServSafe class within 90 days
- ability to prepare, read and comprehend documents
- ability to write reports and correspondence
- ability to speak and communicate effectively with individuals and groups
- ability to accurately calculate figures and perform applicable mathematical functions
- ability to apply common sense understanding to carry out instructions
- ability to deal with problems involving several concrete variables in standardized situations
- must qualify for all licenses or permits required by law
- physically mobile with ability to push, pull, carry and lift up to 25 lbs and perform physical movements
- must be at least 21 years old
Job Qualifications
- Associate's degree or equivalent from two-year college or technical school
- minimum of one year related experience and/or training or equivalent combination of education and experience
- current certification for ServSafe or ability to pass ServSafe class within 90 days of employment
- ability to prepare, read and comprehend documents
- ability to write reports and correspondence
- ability to speak and communicate effectively with individuals and groups
- ability to accurately calculate figures and perform applicable mathematical functions
- ability to apply common sense understanding to carry out instructions
- ability to deal with problems involving several concrete variables in standardized situations
- must be able to qualify for required licenses or permits
- physically mobile with ability to push, pull, carry and lift up to 25 lbs and perform various physical movements
- must be a minimum of 21 years of age
- outgoing, energetic and enthusiastic attitude
- enjoys hosting others
- comfortable initiating conversations and creating a fun environment
Job Duties
- Responsible for fostering a fun environment
- responsible for being a gracious host to all guests and co-workers
- responsible for promoting a positive influence in the community and participating in company-sponsored events
- provide for the safety of team members including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner
- develop, maintain and manage training programs
- oversee and direct the preparation of food products including cutting, trimming, chopping, slicing, carving, mixing, cooking, sautéing, grilling, frying, broiling, baking, and steaming and application of other preparation techniques as required for preparation of food and beverage products with an emphasis on creation of pastry products for all venues
- ensure that all team members follow appropriate food handling procedures to ensure safe, quality products
- ensure freshness by directing and overseeing the rotation of items and storage at appropriate temperatures
- develop and suggest recipes and products to maintain a leading edge in the industry
- develop menus for catering and sales
- safe and efficient use of all kitchen equipment
- assist in operation of other food and beverage venues as needed
- handle customer complaints and support all customer service programs
- support, implement, administer and manage standards of excellence among team members
- understand and adhere to regulatory, department and company policies and procedures
- make determinations regarding types of products, materials, supplies, or tools to be used
- supervise and manage attendance and time records of team members
- effectively manage departmental expenses including labor costs and staffing objectives while achieving guest satisfaction
- supervise and manage the work processes or procedures of team members
- conduct individual or group pre-shift meetings and provide daily positive feedback
- administer disciplinary action including warnings, suspensions and termination recommendations
- protect and preserve assets of the company
- understand and adhere to all bargaining unit agreements
- attend all departmental and company training programs or meetings
- compile information, complete and submit reports as needed
- adhere to all company policies and procedures
- adhere to all gaming laws and regulations
- perform all job duties in a safe and responsible manner
- meet department uniform, appearance and grooming requirements
- perform any job duty needed to promote productivity or as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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