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Sommelier/Wine Steward at Miru at the St. Regis Chicago, IL
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Job Description
Miru at the St. Regis Chicago is a distinguished dining establishment located on the 11th floor of the iconic St. Regis Hotel in Chicago, Illinois. This upscale Japanese restaurant presents a stunning view of the Chicago River and Navy Pier from its elegant dining room and two scenic terraces. Miru focuses on delivering a unique culinary experience under the guidance of Chef Hisanobu Osaka, whose innovative approach to Japanese cuisine includes an impressive array of sushi, sashimi, and raw bar selections. Alongside these offerings, the menu features a variety of Izakaya-style dishes such as hand-made dumplings, skewers, fried rice, hot... Show More
Job Requirements
- High school diploma or equivalent
- current Sommelier certification
- prior experience in sommelier or wine steward position
- ability to stand and walk for entire shifts
- ability to lift and move up to 50 pounds occasionally
- capacity to work flexible hours including nights, weekends, and holidays
- effective communication skills in English
- completion of alcohol awareness training
- must comply with all safety and sanitation regulations
- ability to work in a fast-paced, high-pressure environment
- ability to maintain professionalism and courteousness in challenging situations
Job Qualifications
- Current Sommelier certification
- prior experience in a sommelier or wine steward role
- excellent communication and interpersonal skills
- knowledge of wine pairing and wine service procedures
- ability to provide wine education and training
- ability to work flexible shifts including weekends
- proficiency with POS and inventory management systems
- strong organizational and multitasking abilities
- knowledge of food allergy procedures and special orders
- team player attitude
Job Duties
- Order and sell wine for the restaurant
- available to work a variety of hours, days and shifts, including weekends
- safely and effectively use and operate all necessary tools and equipment
- effectively communicate in order to perform and follow job requirements in written and spoken direction
- multi-task calmly and effectively in a busy, stressful environment
- stand and walk for an entire shift and move safely through all areas of the restaurant
- ensure the overall guest experience exceeds expectations and anticipates guests’ needs
- greet guests with a warm, sincere smile
- use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- develop the wine menu for the restaurant
- coordinate all ordering of wine for the restaurant
- maintain professional relationships with purveyors, and must not accept gifts or cash in return for wine or liquor orders
- account for and maintain the security of all wine inventories
- provide wine education and training for new and existing employees, and update training materials
- conduct wine tastings
- assist Maitre d’ and/or host with greeting and seating guests if needed
- organize, maintain and restock wines in proper cabinets, coolers or storage areas
- attend wine seminars on a regular basis
- act as a lead for the Wine Runner position
- follow proper wine service procedures
- assist serving staff with selling, opening and serving wine
- accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- understand and respond knowledgeably to questions about the restaurant and menu
- use sales techniques to present and encourage current promotions to guests
- understand and follow the food allergy procedure and special orders/restrictions
- proficiency in the use and operation of all necessary tools and equipment, including the POS system
- comply with all safety and sanitation guidelines and procedures
- successfully complete alcohol awareness training
- follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- get along well with others and be a team player
- other duties will be assigned as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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