Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
wellness programs
Job Description
The Ritz-Carlton Orlando Grande Lakes is a prestigious luxury hotel located in the heart of Orlando, Florida. Known globally for its exemplary standards in hospitality, The Ritz-Carlton brand is synonymous with elegance, sophistication, and a commitment to providing exceptional guest experiences. As part of Marriott International, one of the largest and most respected hospitality companies worldwide, The Ritz-Carlton Orlando Grande Lakes upholds rigorous service standards, aiming to create memorable stays for all their guests. This location combines the beauty of Central Florida's landscape with the refined elegance and attention to detail expected from a world-class hotel, attracting discerning international and... Show More
Job Requirements
- Technical, trade, or vocational school degree
- minimum 2 years of related work experience
- no supervisory experience required
- no license or certification required
- ability to work full time
- ability to stand, sit, or walk for extended periods
- ability to lift up to 50 pounds
- ability to comply with state and local alcohol serving laws
- ability to maintain confidentiality
- ability to follow safety protocols
Job Qualifications
- Technical, trade, or vocational school degree
- at least 2 years of related work experience
- strong knowledge of wine and champagne
- excellent customer service and communication skills
- ability to train and educate staff
- understanding of inventory management
- familiarity with safety and security policies
- ability to comply with alcohol laws
- ability to maintain professionalism
- teamwork skills
- physical ability to perform job duties
Job Duties
- Issue, open, and serve wine/champagne bottles
- answer guest questions regarding wine origin, vintage, and style
- update and maintain wine list and MICROS system
- pair and suggest wines that complement menu items
- attend wine tastings and develop vendor relationships
- request new wines and products
- create and update wine lists
- design and implement wine promotions and incentive programs
- monitor and replenish inventory of wine cellar, equipment, and glassware
- train and educate server and bartender staff
- conduct vintage and BIN number checks
- conduct staff wine tastings
- secure liquors, beers, wines, coolers, cabinets, and storage areas
- follow all state and local laws for serving alcohol responsibly
- maintain accurate spill sheet
- follow company safety and security policies
- report accidents, injuries, and unsafe conditions
- complete safety training
- ensure clean and professional appearance
- maintain confidentiality
- protect company assets
- welcome and acknowledge guests
- anticipate and address guests’ service needs
- assist individuals with disabilities
- communicate clearly and professionally
- answer telephones with etiquette
- develop and maintain positive working relationships
- support team goals
- ensure adherence to quality standards
- read and verify information
- perform physical tasks required
- perform other duties as needed
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: