Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $28.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and development programs
Retirement Plan
wellness programs
Job Description
Wynn Resorts is a globally recognized leader in the luxury hospitality industry, renowned for its commitment to delivering exceptional guest experiences through world-class services and amenities. As a top-tier resort and casino operator, Wynn has established a stellar reputation for excellence and innovation in entertainment, accommodations, dining, and gaming. The company values diversity and inclusion and is steadfast in its dedication to fostering a welcoming and supportive environment for both guests and employees. Wynn Resorts is committed to maintaining the highest standards of service and professionalism to ensure memorable stays and unparalleled experiences for its clientele. The resort features multiple... Show More
Job Requirements
- Minimum of 2 years previous work experience in fine-dining
- ability to communicate fluently in English
- must be at least 18 years old
- ability to work varied shifts including weekends and holidays
- possession or ability to obtain and maintain required licensing or active work cards
- ability to work efficiently in a team environment
- willingness to work in a fast-paced, loud environment
- possession or ability to obtain a valid TAM card
- possession or ability to obtain a health card
Job Qualifications
- Minimum of 2 years previous work experience in a fine-dining restaurant
- 2 years of sommelier experience preferred
- Court of Master Sommeliers Level 1 certification required
- advanced knowledge of wine, beverage, and service including wine service, champagne, cocktails, cordials, after dinner drinks, upselling, and tableside service
- high school diploma or above
- fluent spoken and written English
- proficient in POS software
Job Duties
- Greet guests in a positive, friendly manner
- communicate guest needs to co-workers, kitchen, and management
- participate in pre-shift meetings
- have complete knowledge of all food menu items, specifications, and allergies
- display mastery and exceptional communication of the wine list, beer list, and cocktail offerings
- form, grow, and maintain relationships with guests
- consistently follow sequence of service using all proper procedures
- participate in regular inventory for all beverages and supplies
- update inventory locations and bin labels when wines are moved
- monitor employees on pour levels and proper storage to eliminate waste
- set up and train employees on wine and beverage service and knowledge
- periodically lead and host wine and beverage classes
- enforce proper beverage service standards during service
- maintain clean, error-free wine lists by updating and reprinting
- check in warehouse and direct beverage orders
- input all invoices on day wine is received
- compare warehouse invoice against previous night’s sales and correct errors
- return or exchange beverage orders with errors
- stock wine prior to and after service
- set up and break down by-the-glass and wine pairing areas
- organize event wines prior to service
- assist with placing beverage orders
- work closely with Beverage Manager on wine service space organization
- assist with POS system programming of bin numbers and wine information
- attend regular group meetings
- assist with moving chairs and tables
- perform table maintenance during service
- complete opening and closing side work
- maintain health code standards
- maintain table cleanliness using silent service approach
- bid farewell to guests using guest names
- maintain professionalism
- anticipate guests’ needs and respond urgently
- work as a team supporting guests and employees
- perform all other job-related duties as requested
- be familiar with hotel services and local attractions
- maintain knowledge of designated glassware and garnishes
- complete side duties such as folding napkins, polishing glassware, stocking supplies, cleaning and inspecting service stations
- ensure guest experience consistency in lounge and dining room
- adapt service to different guest needs in lounge
- demonstrate a highly motivated and energetic personality
- work varied shifts including weekends and holidays
- communicate fluently in English
- work efficiently in a team
- be at least 18 years old
- maintain required licensing and work cards
- work in loud fast paced environment
- possess or obtain a valid TAM card
- possess or obtain a Health card
- have preferred experience in bottle service
- consistently deliver exceptional service
- maintain compliance with health standards
- uphold an upbeat and relaxed environment
- adhere and enforce company safety policies
- maintain a well-groomed appearance and current makeup style
- maintain warm, positive, friendly guest dialogue
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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