Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
flexible scheduling
Job Description
McClain Camarota Hospitality Group is a renowned hospitality company known for delivering exceptional dining experiences with a strong emphasis on quality, service, and guest satisfaction. Operating multiple establishments, the group prides itself on its commitment to creating memorable and enjoyable moments for diners through innovative menus, elegant ambiance, and impeccable service standards. Their dedication to excellence has established them as a leader in the luxury dining sector, attracting a sophisticated clientele and culinary enthusiasts alike. The group emphasizes a warm and hospitable environment where both staff and guests can connect and enjoy the art of fine dining. Their restaurants focus... Show More
Job Requirements
- At least a Level 1 Sommelier Certificate
- Minimum five years of gourmet food and beverage service experience
- Must be at least 21 years old
- Ability to obtain Nevada Alcohol Awareness Card
- Ability to obtain Nevada Food Handler Safety Training Card
- Strong interpersonal skills
- Excellent communication skills
- Hospitality driven attitude
- Polished and professional appearance
- Ability to multitask effectively
- Ability to work on feet for long periods
- Must be able to navigate restaurant during shifts
Job Qualifications
- Has at least a Level 1 Sommelier Certificate
- Has at least five years of gourmet food and beverage service experience
- Must be at least 21 years of age or older
- Ability to obtain a valid Nevada Alcohol Awareness Card and Nevada Food Handler Safety Training Card
- Has strong interpersonal and communication skills
- Is hospitality driven with a friendly and professional demeanor
- Able to multitask and take initiative in a VIP and guest service focused environment
- Able to move throughout the restaurant during assigned shift
- Able to stand for extended periods
- Able to present themselves in a professional manner
Job Duties
- Know and execute the service guidelines outlined in the manual with extreme attention to detail
- Promote the company’s high level of service standards by exhibiting friendliness and a hospitable attitude
- Display full knowledge of the restaurant, McClain Camarota Hospitality Group and its history, and current, upcoming, past menus
- Possess knowledge of menu items, ingredients (history and other culinary uses), garnishes, cooking techniques, flavor profiles, and textures
- Describe menu items and wines as requested
- Understand and execute the expectations in the manual perfectly
- Possess extensive knowledge about the restaurant’s wine selection, wine history, processes, and trends
- Be up-to-date on wine trends, new vintages, and new vineyards
- Use education to evolve the wine list when changes are necessary
- Assist in wine trainings during pre-shift and other staff meetings
- Pick up incoming wine orders and sort them into correct bin numbers
- Check incoming communications from guests and vendors
- Make changes to pricing/order book and reprints for the menu
- Check and set up stations for upcoming service
- Ensure each station is stocked with wine decanters, bottle coasters, polished wine glasses, and serviettes
- Ensure staff has accurate 86 list, vintage, and winery knowledge
- Greet each table, review wine list, assist in ordering by making budget and taste conscious suggestions
- Present wine orders to each table
- Assist servers in refilling wine glasses and taking new wine orders on existing tables
- Maintain the BTG wine selection and cart and wine display
- Perform quality control, address storage issues, inform management of any flawed bottles
- Assist in maintaining a clean, safe, health-code compliant restaurant
- Work as a team member, communicating and assisting team members
- Assist in drink delivery and food running when necessary
- Add charges for wine bottles or corkage fees to guest tickets
- Greet guests promptly, making a positive first impression
- Use guest’s preferred name at least twice throughout interaction
- Know and acknowledge VIPs by name and check in with management
- Anticipate guests’ needs and always “find the yes” for questions
- Ensure additional bottles are ordered for special requests, private parties, and events
- Perform all tableside “moves”
- Hand sell to guests while maintaining inclusivity of off-list items
- Serve as floor supervisor as needed
- Perform other duties as requested by management
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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