Sommelier - AVA Rooftop Bar

Raleigh, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $28.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

discounts

Thorough training

fun work environment

teamwork culture

Career development opportunities

Employee events

Positive workplace atmosphere

Job Description

AVA is an exquisite rooftop destination that offers guests an inviting escape from the everyday hustle and bustle. Located in a vibrant urban setting, AVA provides an outdoor roof deck oasis featuring classic craft cocktails and Mediterranean-inspired small plates designed for sharing. This unique ambiance blends an elevated dining experience with a relaxed outdoor atmosphere, ideal for social gatherings, special occasions, or a casual evening out. AVA prides itself on delivering top-tier service and a memorable guest experience through a combination of exceptional food, carefully curated beverages, and a welcoming environment.

As part of our commitment to excellence, A... Show More

Job Requirements

at least high school diploma or equivalent
minimum of 1 year experience in a fast-paced food and beverage environment
must be legally permitted to serve alcohol
ability to stand and move efficiently for extended periods
must be able to lift and carry items up to 50 pounds
excellent communication skills
customer service oriented
alcohol awareness certification and/or food handler permit
ability to work nights, weekends, and holidays

Job Qualifications

at least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment
knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred
must meet state legal age requirements
must speak fluent English, other languages preferred
must be courteous, pleasant, and good natured
communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors
alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
basic math skills are frequently used when handling cash and credit
may be required to work nights, weekends, and/or holidays

Job Duties

assist guests with wine pairings
procure and manage wines
conduct the wine service
show energy, outgoing nature, and professionalism
provide outstanding and professional service with a smile to ensure guest satisfaction
communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system
communicate with guests clearly, patiently and with good humor
be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items
consistently check guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages
monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease
notify management of incidents involving excessive alcohol consumption or impaired condition of guests
complete all side work assigned
accurately account for all sales and payments from the guest
alert management of any service and/or safety issues
make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction
promote teamwork and quality service through daily communication and coordination with other departments
coordinate with bartenders and kitchen for ordering and receipt of food and beverages

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: