Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $27.75
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive salary
Training and development opportunities
employee discount
Complimentary dry cleaning
Complimentary employee meals
Job Description
Four Seasons is an international luxury hospitality company renowned for its commitment to exceptional service and outstanding guest experiences. Powered by a diverse and passionate team, Four Seasons continues to elevate the standards of luxury hotels and residences worldwide. At its core, Four Seasons thrives on fostering a world-class employee experience and a company culture built on respect, collaboration, and the desire to exceed both guests' and colleagues' expectations. The company’s philosophy emphasizes genuine hospitality, treating every individual with kindness, and creating unforgettable interactions that make every visit unique and memorable. Their dedication to excellence extends from their global locations... Show More
Job Requirements
- College degree, preferably in Hotel/Restaurant Management or equivalent experience
- Minimum of 5 years of experience in luxury hotels or upscale restaurants
- Formal Wine & Spirits Training Certificate or Diploma
- Strong knowledge of wine, beverage service, and guest service standards
- Proficiency in English
- computer literacy and familiarity with food & beverage systems
Job Qualifications
- College degree, preferably in Hotel/Restaurant Management or equivalent experience
- Minimum of 5 years of experience in luxury hotels or upscale restaurants
- Formal Wine & Spirits Training Certificate or Diploma
- Strong knowledge of wine, beverage service, and guest service standards
- Proficiency in English
- computer literacy and familiarity with food & beverage systems
Job Duties
- Curate and select wines that align with the property and outlet concepts
- Lead, motivate, and train the team in wine knowledge and service standards
- Serve wine with proper pouring, decanting, and presentation techniques
- Ensure all wines and beverages are served at the correct temperatures
- Maintain detailed knowledge of menu items, ingredients, and preparation methods
- Anticipate guest needs, respond to inquiries, and provide personalized service
- Manage wine inventory, storage, and rotation
- Maintain cleanliness and organization in wine service areas
- Collaborate with employees and managers to meet operational needs
- Support guest satisfaction by handling special requests, complaints, and public relations with professionalism
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in: