Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Weekend Shifts
Benefits
competitive salary
Wages
Comprehensive benefits package
Training and development opportunities
employee discount
Complimentary dry cleaning
Complimentary employee meals
Job Description
Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company known for its exceptional service, elegant accommodations, and unique guest experiences. Founded in 1960, Four Seasons has expanded to more than 100 locations worldwide, offering a blend of sophistication, comfort, and personalized attention that distinguishes it as a leader in the hotel industry. The company's ethos centers on empowering its people and fostering a culture of respect, innovation, and genuine care. At Four Seasons, each team member is committed to creating memorable experiences for guests by upholding the highest standards of luxury with warmth and authenticity.
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Job Requirements
- College degree or equivalent experience
- minimum of 5 years of experience in luxury hospitality or upscale dining
- formal certification in wine and spirits
- strong communication skills in English
- computer literacy
- ability to lead and train a team
- attention to detail and excellent organizational skills
Job Qualifications
- College degree, preferably in Hotel/Restaurant Management or equivalent experience
- minimum of 5 years of experience in luxury hotels or upscale restaurants
- formal Wine & Spirits Training Certificate or Diploma
- strong knowledge of wine, beverage service, and guest service standards
- proficiency in English
- computer literacy and familiarity with food & beverage systems
Job Duties
- Curate and select wines that align with the property and outlet concepts
- lead, motivate, and train the team in wine knowledge and service standards
- serve wine with proper pouring, decanting, and presentation techniques
- ensure all wines and beverages are served at the correct temperatures
- maintain detailed knowledge of menu items, ingredients, and preparation methods
- anticipate guest needs, respond to inquiries, and provide personalized service
- manage wine inventory, storage, and rotation
- maintain cleanliness and organization in wine service areas
- collaborate with employees and managers to meet operational needs
- support guest satisfaction by handling special requests, complaints, and public relations with professionalism
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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