Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Professional development opportunities
Job Description
City Winery is a unique and dynamic establishment that brings together the worlds of wine, food, and live entertainment under one roof. Established in 2008 by music industry visionary Michael Dorf, City Winery has crafted a distinctive brand that offers an unforgettable mix of experiences for its guests. The company combines a fully functioning winery with intimate concert venues, food and wine classes, private event spaces, and fine dining, creating a sophisticated and culturally rich environment that appeals to food enthusiasts, wine lovers, and active cultural patrons. Situated in the heart of the city, City Winery aims to deliver the... Show More
Job Requirements
- maintain a clean and organized wine cellar
- recommend and upsell wine and beverages
- keep staff updated on beverage list changes
- assist with monthly inventory
- defend and know product brands
- identify table and seat numbers accurately
- maintain station cleanliness
- have knowledge of cocktail lists including specifics and flavors
- understand WBTG facts such as producer, variety, region, vintage, flavor profiles, and history
- correctly perform bottle opening and tableside service
- provide warm, knowledgeable guest interactions
- accommodate guests and make them feel welcomed
- maintain professional behavior and composure
- report problems immediately
- monitor service flow and timing
- follow established steps of service
- respond promptly to guest needs including order taking, food running, and bussing
- manage station team activities effectively
Job Qualifications
- at least 2 years sommelier experience in a fast-paced restaurant
- extensive knowledge and genuine passion for wine, winemaking, beer, and spirits
- ability to deliver high-quality guest experiences and exceed expectations
- strong work ethic and team player mindset
- exceptional guest service skills
- strong attention to detail and organizational capabilities
- polished presentation
- effective communication and interpersonal skills
- proven ability to build positive relationships with coworkers and guests
- problem-solving aptitude
- fluent English literacy including reading, writing, and basic math
- proficiency in POS operations
- flexibility to work days, nights, weekends, and holidays
- ability to perform physical demands of the role
Job Duties
- maintain a clean, well-organized wine cellar in accordance with company standards
- recommend wine and beverage pairings to guests
- upsell tableside offerings and retail wine for guests to take home
- keep staff informed of beverage changes on the wine list
- assist with monthly inventory
- defend product brands knowledgeably
- identify table and seat numbers
- maintain station cleanliness
- know cocktail list details including drinks, specs, and flavor profiles
- know producer, variety, region, vintage, flavor profiles, and history of wines
- perform proper bottle opening and tableside service
- provide warm, knowledgeable, and appreciative guest service
- accommodate guests to make each feel welcomed
- maintain professionalism and composure
- immediately report problems to management
- monitor service flow and dining timing
- follow steps of service
- respond to guest needs including taking orders, running food, and bussing tables
- oversee activities of the station team
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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