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Four Seasons

Sommelier

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

competitive salary
Comprehensive benefits package
Excellent Training and Development opportunities
complimentary accommodation at Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary employee meals
complimentary parking

Job Description

Four Seasons is a leading luxury hospitality company recognized worldwide for its commitment to exceptional service, quality, and genuine care. Powered by a diverse and passionate team, Four Seasons aims to create memorable experiences for its guests, residents, and partners by combining luxury with heartfelt hospitality. The company values continuous growth, mutual respect, and delivering exceptional guest experiences through a world-class employee experience and a compelling corporate culture. With locations around the globe, Four Seasons represents a benchmark in the hotel industry and is synonymous with excellence in service and elegance.

At Four Seasons Hotel and Residences at ... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or wine service preferred
  • Ability to work full-time including days, evenings, weekends and holidays
  • US work authorization required
  • Strong attention to detail and ability to manage inventory
  • Excellent customer service skills
  • Ability to work in a fast-paced, team-oriented environment.

Job Qualifications

  • Proven experience in a sommelier or similar wine service role
  • Strong knowledge of wine varieties and pairing principles
  • Excellent interpersonal and communication skills
  • Ability to train and lead a team effectively
  • Familiarity with POS and inventory management systems
  • Strong organizational and multitasking abilities
  • Commitment to delivering exceptional guest experience
  • Knowledge of health and safety standards in food and beverage service.

Job Duties

  • Maintaining accurate beverage program: wine list updates, POS system, etc.
  • Training the staff on beverage program, across all Food & Beverage outlets
  • Train, evaluate, lead, motivate, coach, and discipline employees in the Resort's Main Restaurant to ensure that established cultural and core standards are met
  • Organize, direct and control the work of employees in the Resort's Main Restaurant
  • Ensure maximum guest satisfaction through providing exceptional service and attention to guests and colleagues alike
  • Running the shift as a manager on duty when necessary, completing all necessary opening and closing procedures
  • Manage wine cellar, including proper receipt, storage, inventory and ordering of beverage products
  • Develop and maintain controls for beverage costs in order to maximize profitability (this may also include food & labor costs).

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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