Job Overview
Employment Type
Temporary
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Flexible
Benefits
Unlimited winter tubing for employee and 6 friends/family vouchers
Unlimited cross-country skiing
Unlimited cross country skiing rentals
Discounts in retail and concessions
Discounts on Bob sledding at the Utah Olympic Park in Park City
Unlimited ice skating at the Oval in Salt Lake
Unlimited ice skate rentals
Free admission to Utah Olympic Foundation events
Employee parties
Job Description
The Utah Olympic Park, located in Midway, Utah, is a renowned recreational and sporting facility with a rich Olympic heritage. Known for its state-of-the-art amenities and its role in the 2002 Salt Lake Winter Olympic Games, the park offers a dynamic multi-use environment for winter sports enthusiasts and visitors year-round. One of the key features of the park is the Soldier Hollow Nordic Center, which boasts a world-class biathlon range and an extensive 31-kilometer trail system used for cross-country skiing and snowshoeing during winter, and mountain biking and hiking throughout the summer months. This facility is not only a hub... Show More
Job Requirements
- Flexible work schedule including days, weekends and holidays
- Ability to lift 20 pounds
- Must be able to sit or stand for extended periods
- Specific vision abilities including close vision, depth perception and ability to adjust focus
- Hearing sufficient for normal conversation
- Ability to balance, bend, climb, kneel, walk, push, reach above shoulders, and sit
Job Qualifications
- Previous experience in guest services, customer service, or supervisory role in hospitality or recreational environment
- Previous barista experience
- Excellent verbal and written communication skills
- Ability to handle stressful situations and resolve conflicts effectively
- Proficiency in computer systems for scheduling, reporting, and guest management
- Tips and Sips certification preferred
Job Duties
- Explain and sell Public Programs, membership, sport programs and events to guests
- Verify guest information, process reservations, and issue tickets
- Ensure all guests have signed a waiver
- Act as the primary point of contact for guest concerns and complaints
- Present a professional and knowledgeable welcome to athletes, coaches, and guests
- Provide public with current events information and answer questions
- Handle phone calls, emails, and communications professionally
- Oversee the performance of guest service staff and ensure adherence to service standards
- Train guest services staff and conduct team meetings
- Manage daily operations of guest service department and delegate tasks
- Maintain accurate records of guest information and transactions
- Responsible for daily operation of the Guest Services Desk including set-up and close
- Assist in inventory control and selling inventory for Retail Shop and Concessions
- Address and resolve operational issues ensuring minimal disruption
- Oversee cleanliness and organization of guest services areas
- Order food and beverages for Day Lodge and Sport Discovery Center
- Collaborate with other departments to meet guest needs
- Process payments, deposits, refunds, and handle cash management
- Perform additional administrative duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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