Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.25 - $24.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health Reimbursement Account
Life insurance
Flexible spending account
Health savings account
Voluntary insurance coverages
Pet insurance
Legal Coverage
401(K) Plan with Match
Financial counseling
Vacation leave
holiday leave
sick leave
Job Description
UBEO Business Services is a leading provider of business technology products and services, specializing in distributing and servicing document equipment and software solutions. Headquartered in Chico, California, UBEO is known for its strong partnerships with premier manufacturers including Canon, Ricoh, Xerox, Konica Minolta, and Kyocera. The company focuses on delivering innovative solutions in electronic document management software and seamless integrations that boost operational efficiency for a diverse clientele. As a distributor and servicer, UBEO maintains its competitive edge by offering comprehensive technology solutions tailored to meet the evolving needs of businesses in various industries.
The role of Software Renewals C... Show More
The role of Software Renewals C... Show More
Job Requirements
- Ability to sit at a desk for prolonged periods
- ability to communicate effectively on the phone and with computer applications
- ability to type and compose written communication
- very strong attention to detail
- ability to work with multiple line of business applications
- takes pride in producing quality work
- remains calm under pressure
- meets deadlines consistently
- maintains confidentiality of sensitive information
- good time management skills
- hardworking and motivated
- track record of integrity and trustworthiness
Job Qualifications
- High school diploma or GED
- excellent written and verbal communication skills
- proficiency in MS Word, Excel, Outlook, and PowerPoint
- strong attention to detail and problem-solving skills
- ability to work under pressure in a fast-paced environment
- excellent organizational and follow-through skills
- ability to multi-task and prioritize
- ownership of job responsibilities with accountability
- regular and reliable attendance
Job Duties
- Manage software renewals for ECM and MFP solutions
- review previous quotes and contract changes
- create and send new quotes to customers via DocuSign
- answer customer questions
- escalate threatened renewals
- process customer requests for additional licensing primarily for Laserfiche
- audit block of time usage
- prepare and send monthly usage reports to block of time customers
- send replenishment quotes
- escalate expired block of time contracts to sales management
- onboard UBEO acquisitions
- identify and contribute to continuous improvement efforts
- maintain open communication with management
- adhere to company values, policies, and safety regulations
- perform other duties as assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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