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Social Services Worker & Receptionist
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.25 - $18.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Employee assistance program
Professional development opportunities
Job Description
The Salvation Army is a globally recognized non-profit organization committed to providing social services and spiritual support to individuals and families in need. Rooted in Christian faith and principles, The Salvation Army operates in over 130 countries worldwide, offering a wide array of programs that include emergency assistance, disaster relief, rehabilitation, and community outreach. The Tallahassee Corps location in Tallahassee, Florida, continues this proud tradition of charitable work within the local community, providing essential support services such as food, shelter, clothing, furniture, and financial aid to eligible clients.
As part of its mission, The Salvation Army works to upli... Show More
As part of its mission, The Salvation Army works to upli... Show More
Job Requirements
- High school diploma or G.E.D.
- two years of relevant social or public service experience
- strong knowledge of social services practices and principles
- excellent communication and interpersonal skills
- ability to maintain accurate records and confidentiality
- proficiency with office equipment including computer and telephone
- ability to perform clerical duties such as typing, filing, and data entry
- physical ability to perform light lifting up to 25 lbs
- ability to work full-time 40 hours per week
- commitment to supporting a faith-based mission
Job Qualifications
- High school diploma or G.E.D.
- two years experience in social or public service environment
- ability to interview and evaluate client needs
- knowledge of social service practices
- strong interpersonal and communication skills
- proficiency in clerical and computer office equipment
- ability to maintain client confidentiality
- ability to prepare reports and statistical data
- ability to multitask and work independently
- basic mathematical skills
- ability to meet attendance requirements
Job Duties
- Greets and interviews clients requesting assistance to determine eligibility
- records client information including income, expenses, family and work history
- assists clients in completing applications for assistance
- prepares and processes vouchers for food, clothing, and furniture
- directs clients to support services including lodge kitchen, thrift store, or distribution center
- provides food pantry services including stocking and inventory maintenance
- assists in processing rent and utility financial assistance
- serves as liaison with community agencies
- prepares and maintains accurate client records and files
- compiles and reports statistical data monthly
- answers and directs telephone calls courteously
- provides accurate information regarding programs and services
- receives, greets, and assists visitors and callers
- sorts and distributes mail and manages donations
- performs routine clerical duties including typing and filing
- plans and supports specific programs such as senior citizens and food programs
- handles intercom announcements and validates parking tickets
- maintains neatness and order of reception area
- sets appointments for case manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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