Social Services Worker & Receptionist
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $18.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Paid holidays
Job Description
The Salvation Army is a globally recognized non-profit, faith-based organization committed to providing essential social services and support to vulnerable populations. Established with a mission to meet human needs without discrimination, The Salvation Army offers a broad spectrum of assistance including food, shelter, clothing, and financial aid. Their work extends across numerous communities, where they serve as a vital resource for individuals and families experiencing hardship or crisis. With a rich history of compassionate outreach, The Salvation Army blends social service with spiritual care, fostering hope and dignity among those they serve. The Tallahassee Corps, located in Tallahassee, Florida, is... Show More
Job Requirements
- High school diploma or G.E.D.
- Two years experience working in social or public service environment
- Ability to interview clients and determine eligibility
- Strong communication skills
- Ability to prepare and maintain accurate records
- Basic computer literacy and office equipment operation
- Ability to maintain confidentiality
- Ability to meet attendance requirements
- Ability to perform light physical tasks associated with office work
- Commitment to The Salvation Army's religious mission.
Job Qualifications
- High school diploma or G.E.D.
- Minimum two years of experience in social or public service environment assisting the public
- Knowledge of social service practices and principles
- Ability to interview clients and assess their needs
- Proficiency in preparing accurate client records and reports
- Strong communication and interpersonal skills
- Ability to maintain confidentiality and work with diverse populations
- Basic computer skills including typing and data entry
- Ability to operate general office equipment
- Understanding of program guidelines and eligibility criteria
- Capacity to build and maintain professional relationships with community agencies.
Job Duties
- Greets and interviews clients to determine eligibility for assistance based on program guidelines
- Records clients' disposition and pertinent information such as income, expenses, and family history
- Assists clients in completing applications for assistance
- Prepares and processes food, clothing, and furniture vouchers for eligible clients
- Provides clients with food from the pantry and maintains inventory records
- Gives information on lodging availability
- Assists in processing rent and utility financial assistance
- Serves as liaison to community agencies to coordinate client assistance
- Maintains and files accurate client records while ensuring confidentiality
- Prepares and compiles statistical reports on services provided
- Answers telephones and directs calls
- Responds to public inquiries and provides information about programs and services
- Records and distributes accurate messages by telephone and email
- Receives and greets visitors and clients
- Assists with general clerical duties including typing, filing, and mail distribution
- Receives, processes, and receipts donations and deliveries
- Coordinates and supports special and seasonal projects
- Performs routine office tasks to support secretaries and program staff
- Maintains neatness of reception area and stocks supplies
- Sets appointments for case manager
- Makes announcements and validates parking tickets
- Photocopies, collates, and staples documents
- Screens sales representatives soliciting to The Salvation Army
- Connects calls and manages telephone lists.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink connects hospitality employers and applicants.
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