Social Services Worker & Receptionist
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $18.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible schedule
Job Description
The Salvation Army is a globally recognized non-profit, faith-based organization dedicated to serving the community through various social service programs. Established over 150 years ago, its mission centers on providing support and relief to individuals and families facing hardship, fostering hope and empowerment through practical assistance and spiritual guidance. The Tallahassee Corps, located in Tallahassee, Florida, serves as a local hub for these services, carrying forward The Salvation Army’s commitment to meet the needs of those in crisis within the community and surrounding areas. This establishment is known for its comprehensive approach, addressing immediate needs such as food, shelter, and... Show More
Job Requirements
- High school diploma or GED
- two years of experience working in social or public service environment
- experience assisting the public
- ability to read, write, and communicate in English
- ability to perform basic mathematical calculations
- ability to type and operate various office equipment
- ability to sit for extended periods with occasional standing and walking
- ability to lift and carry light objects up to 25 lbs
- commitment to the religious mission of The Salvation Army
- excellent attendance record
Job Qualifications
- High school diploma or GED
- two years of experience in social or public service environment
- experience assisting the public
- ability to interview clients and evaluate needs
- ability to determine client eligibility based on guidelines
- ability to prepare accurate client records and reports
- proficiency with office equipment including computer and telephone
- ability to maintain confidentiality
- strong interpersonal and communication skills
- ability to perform mathematical calculations
- typing and keypunching skills
- ability to sort and file documents alphabetically and numerically
- ability to build and maintain effective relationships with community agencies
Job Duties
- Greets and interviews clients requesting assistance to determine eligibility
- records clients' disposition and pertinent information such as income, expenses, family and work history
- assists clients in completing applications for assistance
- prepares, completes, and processes vouchers for food, clothing, and furniture
- directs clients to appropriate service locations such as the Lodge kitchen or Thrift Store
- provides food from pantry and maintains pantry inventory
- assists in processing rent and utility financial assistance
- serves as liaison to community agencies
- prepares and maintains accurate client records and statistics
- answers and directs telephone calls
- receives, greets, and announces visitors and clients
- provides information about services
- records and distributes messages
- receives and receipts deliveries and donations
- performs routine clerical duties such as typing, filing, photocopying, and document preparation
- assists with special programs and seasonal projects
- maintains neatness of the reception area
- stocks daily bread shelves after screening
- sets appointments for case manager
- makes announcements over the intercom
- validates parking tickets
- proofreads correspondence
- connects and logs telephone calls
- sorts and distributes mail
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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