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Social Event Manager - The Ben Hotel, Autograph Collection
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,500.00 - $72,500.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending account
Life insurance
Paid Time Off
401(K) Plan with Employer Matching
Employee assistance program
Tuition Reimbursement
hotel discounts
Restaurant Discounts
Lifestyle discounts
Employee Referral Bonus Program
Job Description
The Ben, located in West Palm Beach, is a distinguished luxury hotel that is part of the prestigious Autograph Collection. This hotel draws inspiration from the legendary Byrd "Birdie" Dewey and her famed Ben Trovato Estate, integrating modern luxury with a unique blend of creativity, sophistication, and individuality. Nestled along the picturesque Intracoastal Waterway in the vibrant heart of downtown West Palm Beach, The Ben offers guests an immersive experience of refined coastal living. The establishment is known for its thoughtfully designed spaces, including Proper Grit, a signature whisky and supper club-inspired restaurant, and Spruzzo, the rooftop Mediterranean lounge featuring... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of experience in catering, events, or hospitality coordination
- Ability to work flexible hours including evenings, weekends, and holidays
- Excellent communication skills
- Proficiency with event management software and Microsoft Office
- Strong organizational skills and attention to detail
- Capacity to handle multiple tasks simultaneously
- Ability to remain calm under pressure and provide solutions
- Physical ability to lift up to 50 lbs occasionally
- Ability to stand for extended periods and move between sites
- Valid driver’s license for sales calls
Job Qualifications
- Minimum 2 years of experience in catering, events, or hospitality coordination
- Experience detailing social events such as weddings, celebrations, and private functions preferred
- Strong organizational and multitasking skills with attention to detail
- Excellent communication and interpersonal skills
- Ability to work collaboratively with multiple hotel departments
- Proficiency in event management systems and Microsoft Office programs
- Ability to remain calm and solutions-focused in a fast-paced event environment
- Flexible availability including evenings, weekends, and holidays as required
Job Duties
- Manage and detail all assigned social events once confirmed by the catering sales manager
- Conduct planning meetings with clients to finalize menus, timelines, room setups, and event logistics
- Prepare and distribute banquet event orders (BEOs) with complete and accurate details
- Ensure all event specifications are communicated clearly to operational departments
- Serve as the primary contact for clients during the planning process
- Provide guidance and recommendations to enhance the event experience
- Ensure client expectations are understood and translated into actionable event plans
- Maintain regular communication with clients throughout the planning process
- Collaborate with culinary, banquet, front office, and other hotel departments to ensure smooth event execution
- Participate in weekly BEO and operations meetings to review upcoming events
- Monitor event timelines and ensure all departments are prepared for successful delivery
- Serve as a liaison between clients and hotel operations on the day of the event when necessary
- Address last-minute adjustments or requests with professionalism and efficiency
- Ensure the event experience aligns with The Ben's service standards and guest expectations
- Maintain accurate event files, contracts, and operational documentation
- Ensure event details are updated within event management systems
- Support the catering and events team with additional tasks as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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