Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $14.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Paid Time Off
Job Description
Dave & Buster's is a leading entertainment and dining establishment that combines great food, drinks, and interactive games to deliver an exceptional experience for guests of all ages. Known for its vibrant atmosphere and extensive arcade with the latest games and attractions, Dave & Buster's offers a unique casual dining experience that is built around fun and excitement. The company prides itself on providing a welcoming and dynamic work environment with flexible schedules, making it an ideal choice for students or individuals seeking a job that accommodates multiple commitments. With a commitment to inclusivity and a positive workplace culture, Dave... Show More
Job Requirements
- must be at least 18 years of age
- ability to work days, nights and/or weekends as required
- ability to work in noisy, fast paced environment with distracting conditions
- ability to read and write handwritten notes
- ability to lift and carry up to 30 pounds
- ability to move about facility and stand for long periods of time
- ability to walk or stand 100% of shift
- ability to reach, bend and stoop frequently
Job Qualifications
- high school diploma or equivalent preferred
- previous customer service experience preferred
- ability to communicate effectively with guests
- knowledge of games and interactive entertainment preferred
- ability to work in a fast-paced and sometimes noisy environment
- teamwork and interpersonal skills
- basic technical aptitude
Job Duties
- deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- take prompt corrective action where necessary or suggest alternative courses of action
- welcome and engage all Guests by providing exceptional service that creates unforgettable experiences
- create an environment of high engagement and fun for our Guests
- guide groups of Guests through collaborative activities and games
- be the knowledge master of the game types and provide tips and tricks to the Guests to have the best experience
- understand Guests' needs to determine which game(s) is best for the group
- support Guests with any service and basic technical questions
- alert the Amusement Team when something beyond basic technical assistance is required
- partner with the Service Team to ensure our Guests receive prompt and attentive beverage and food service
- complete any required side work to support the set-up and break down of the Social Bays
- reset and clean Bays to approved standards after use to prepare for next Guests
- adhere to company's sanitation procedures
- follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests
- assess Guest demeanor and identify when behavior should be called to the attention of a Manager
- assist other Team Members as needed or as business dictates
- maintain a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- be skilled in effectively communicating with Guests in order to generate enthusiasm about the Dave & Buster's experience
- be able to read and communicate in English
- dress in proper dress code requirements, looking neat, clean and professional at all times
- be at least 18 years of age
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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