Company Logo or Photo

Dave & Buster's, Inc.

Social Bay Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $16.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
Flexible Schedule

Job Description

Dave & Buster's is a leading entertainment and dining establishment that uniquely blends a vibrant restaurant experience with thrilling arcade games and interactive social bays. Known for their dynamic atmospheres across various locations, Dave & Buster's offers guests a one-of-a-kind venue where fun and food come together. This company is committed to creating unforgettable experiences and memorable moments for guests of all ages by providing an excellent combination of food, drinks, and entertainment in an exciting, welcoming environment. Employees at Dave & Buster's enjoy flexible schedules that can accommodate school or other job commitments, fostering a positive work-life balance. The... Show More

Job Requirements

  • must be at least 18 years of age
  • ability to work days, nights and/or weekends as required
  • ability to work in noisy, fast paced environment with distracting conditions
  • ability to read and write handwritten notes
  • ability to lift and carry up to 30 pounds
  • ability to move about facility and stand for long periods of time
  • ability to walk or stand 100% of shift
  • ability to reach, bend and stoop frequently

Job Qualifications

  • good communication skills
  • ability to work in a fast-paced environment
  • basic technical knowledge for troubleshooting
  • ability to provide exceptional guest service
  • teamwork and cooperation skills
  • ability to follow sanitation and alcohol safety procedures
  • ability to engage guests and create fun experiences
  • ability to stand for long periods
  • punctuality and reliability
  • minimum age of 18

Job Duties

  • deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
  • welcome and engage all Guests by providing exceptional service that creates unforgettable experiences
  • create an environment of high engagement and fun for our Guests
  • guide groups of Guests through collaborative activities and games
  • become the knowledge master of the game types and provide tips and tricks to the Guests to have the best experience
  • understand Guest's needs to determine which game(s) is best for the group
  • support Guests with any service and basic technical questions
  • alert the Amusement Team when something beyond basic technical assistance is required
  • partner with the Service Team to ensure our Guests receive prompt and attentive beverage and food service
  • complete any required side work to support the set-up and break down of the Social Bays
  • reset and clean Bays to approved standards after use to prepare for next Guests
  • adhere to company's sanitation procedures
  • follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests
  • assess Guest demeanor and identify when behavior should be called to the attention of a Manager
  • assist other Team Members as needed or as business dictates
  • maintain a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
  • be skilled in effectively communicating with Guests in order to generate enthusiasm about the Dave & Buster's experience
  • be able to read and communicate in English
  • be dressed in proper dress code requirements, looking neat, clean and professional at all times
  • be at least 18 years of age

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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