Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Flexible Schedule
Employee Discounts
Job Description
Dave & Buster's is a leading entertainment and dining venue known for combining a unique blend of restaurant dining with a vibrant arcade experience. This company stands out from typical entertainment spots by offering an engaging atmosphere where no two days are the same. Each location is designed to provide guests with an unforgettable experience filled with fun, games, great food, and drinks. With a commitment to delivering excellent customer service, Dave & Buster's has become a popular destination for family outings, celebrations, corporate events, and casual gatherings alike. As a modern and innovative company, Dave & Buster's prioritizes both... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to work days, nights and/or weekends as required
- Ability to work in noisy, fast paced environment with distracting conditions
- Ability to read and write handwritten notes
- Ability to lift and carry up to 30 pounds
- Ability to move about facility and stand for long periods of time
- Ability to walk or stand 100% of shift
- Ability to reach, bend and stoop frequently
Job Qualifications
- Must be at least 18 years of age
- Must be skilled in effectively communicating with guests in order to generate enthusiasm about the Dave & Buster's experience
- Ability to read and communicate in English
- Experience in customer service preferred
- Demonstrated ability to work successfully in a fast-paced, team environment
- Knowledge of games and entertainment industry is a plus
- Ability to maintain professionalism and positive attitude under pressure
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Welcome and engage all guests by providing exceptional service that creates unforgettable experiences
- Create an environment of high engagement and fun for guests
- Guide groups of guests through collaborative activities and games
- Be the knowledge master of the game types and provide tips and tricks to guests to have the best experience
- Understand guest's needs to determine which game(s) is best for the group
- Support guests with any service and basic technical questions
- Alert the amusement team when something beyond basic technical assistance is required
- Partner with the service team to ensure guests receive prompt and attentive beverage and food service
- Complete any required side work to support the set-up and break down of the Social Bays
- Reset and clean bays to approved standards after use to prepare for next guests
- Adhere to company's sanitation procedures
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Assess guest demeanor and identify when behavior should be called to the attention of a manager
- Assist other team members as needed or as business dictates
- Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- Communicate effectively with guests to generate enthusiasm about the Dave & Buster's experience
- Read and communicate in English
- Dress in proper dress code requirements, looking neat, clean and professional at all times
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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