Company Logo or Photo

Dave & Buster's, Inc.

Social Bay Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $7.00 - $13.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedules
team environment

Job Description

Dave & Buster's is a well-known entertainment and dining establishment that offers a unique blend of food, drinks, and interactive games designed to create unforgettable experiences for Guests of all ages. As a leader in the entertainment dining industry, Dave & Buster's combines a vibrant atmosphere with fun and engaging activities, making it a popular destination for celebrations, social outings, and casual dining alike. The company prides itself on its welcoming environment that encourages both guests and employees to enjoy a dynamic, fast-paced setting where no two days are the same. Dave & Buster's offers flexible schedules to accommodate students... Show More

Job Requirements

  • Must be at least 18 years of age
  • Ability to work days, nights and/or weekends as required
  • Ability to work in a noisy, fast paced environment with distracting conditions
  • Ability to read and write handwritten notes
  • Ability to lift and carry up to 30 pounds
  • Capability to move about facility and stand for long periods of time
  • Ability to walk or stand 100 percent of shift
  • Ability to reach, bend and stoop frequently

Job Qualifications

  • Must be at least 18 years of age
  • Skilled in effectively communicating with Guests to generate enthusiasm about the experience
  • Knowledge of game types and ability to provide tips and tricks
  • Ability to work in a fast-paced, noisy environment
  • Ability to read and communicate in English
  • Ability to follow company sanitation and alcohol awareness procedures
  • Capable of working flexible schedules including days, nights, and weekends

Job Duties

  • Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
  • Welcome and engage all Guests by providing exceptional service that creates unforgettable experiences
  • Create an environment of high engagement and fun for Guests
  • Guide groups of Guests through collaborative activities and games
  • Be the knowledge master of the game types and provide tips and tricks to the Guests to have the best experience
  • Understand Guest's needs to determine which game(s) is best for the group
  • Support Guests with any service and basic technical questions
  • Partner with the Service Team to ensure our Guests receive prompt and attentive beverage and food service
  • Complete any required side work to support the set-up and break down of the Social Bays
  • Reset and clean Bays to approved standards after use to prepare for next Guests
  • Adhere to company's sanitation procedures
  • Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests
  • Assess Guest demeanor and identify when behavior should be called to the attention of a Manager
  • Assist other Team Members as needed or as business dictates
  • Maintain a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate
  • Be skilled in effectively communicating with Guests in order to generate enthusiasm about the Dave & Buster's experience
  • Read and communicate in English
  • Dress in proper dress code requirements, looking neat, clean and professional at all times
  • Must be at least 18 years of age

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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