Company Logo or Photo

Dave & Buster's, Inc.

Social Bay Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $7.00 - $12.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Flexible Schedule

Job Description

Dave & Buster's is a leading American restaurant and entertainment venue that combines dining with interactive gaming, creating a unique environment where guests can enjoy a fun-filled experience. Founded with the goal of providing unparalleled entertainment mixed with great food and drinks, Dave & Buster's has grown into a popular destination for both families and groups of friends looking to celebrate special moments or simply have an enjoyable time out. Known for its vibrant atmosphere and commitment to guest satisfaction, the company prides itself on making every visit memorable. They operate in a fast-paced, dynamic environment that requires team members... Show More

Job Requirements

  • Must be at least 18 years old
  • must be able to read and communicate in English
  • ability to work days, nights, and/or weekends
  • ability to work in noisy, fast-paced environment
  • ability to lift and carry up to 30 pounds
  • ability to stand or walk 100% of shift
  • ability to reach, bend, and stoop frequently
  • must dress in proper dress code
  • must maintain a neat, clean, professional appearance

Job Qualifications

  • Must be skilled in effectively communicating with guests
  • must be knowledgeable about game types
  • experience in customer service preferred
  • ability to work in a fast-paced environment
  • strong interpersonal skills
  • must be able to read and communicate in English
  • ability to work flexible shifts including nights and weekends
  • ability to handle basic technical questions
  • teamwork and cooperative skills

Job Duties

  • Deliver an unparalleled guest experience through food, drinks, and games in a fun environment
  • keep immediate supervisor fully informed of problems or unusual matters
  • welcome and engage all guests by providing exceptional service
  • create an environment of high engagement and fun for guests
  • guide groups of guests through collaborative games
  • provide game tips and tricks to guests
  • support guests with service and basic technical questions
  • partner with service team to ensure prompt food and beverage service
  • complete side work for setup and breakdown of social bays
  • reset and clean bays after use
  • adhere to company's sanitation procedures
  • follow alcohol awareness procedures
  • assess guest demeanor and alert manager as needed
  • assist other team members as needed
  • maintain favorable working relationships with team members
  • effectively communicate with guests to generate enthusiasm
  • maintain professional dress and appearance
  • be at least 18 years old

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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