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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Job Description
Dave & Buster's is a leading entertainment and dining company known for its unique combination of a restaurant, sports bar, and arcade games under one roof. Established to provide a memorable leisure experience, Dave & Buster's offers a vibrant social atmosphere where guests of all ages can indulge in delicious food, refreshing drinks, and engaging entertainment. With a focus on delivering exceptional guest service and a fun, interactive environment, the company has become a popular destination for families, friends, and colleagues looking to relax and enjoy various games and activities. Passionate about creating joyful moments, Dave & Buster's takes pride... Show More
Job Requirements
- Must be at least 18 years of age
- ability to read and communicate effectively in English
- proficiency in operating POS systems
- experience handling cash and credit card transactions
- ability to work days, nights, and weekends
- capability to lift and carry up to 30 pounds
- ability to stand or walk for 100 percent of the shift
- willingness to work in a fast-paced, noisy environment
- adherence to dress code and company policies
- ability to follow sanitation protocols
- capability to handle alcohol awareness procedures
- acceptance of reasonable accommodations for disabilities
Job Qualifications
- A talent for engaging with guests and generating excitement about the Dave & Buster's experience
- proficiency in operating POS systems, handling cash and credit card transactions accurately, and reconciling financials at shift end
- ability to read and communicate effectively in English
- must be at least 18 years of age
Job Duties
- Deliver an unparalleled guest experience by seamlessly integrating food, drinks, and games in an environment designed for ultimate enjoyment
- keep your immediate supervisor well-informed of any significant issues or unusual occurrences
- proactively address concerns or propose alternative solutions when necessary
- cultivate a warm and entertaining atmosphere for both guests and team members
- adhere strictly to company sanitation protocols
- manage personal cash bank, ensuring all financial transactions are precise by correctly using credit card machines, providing accurate change, and maintaining sufficient cash and coin
- follow all alcohol awareness procedures, including preventing intoxication and handling intoxicated guests responsibly
- assess guest behavior and identify situations that require management attention
- greet newly arrived guests in the social bay area promptly and courteously
- assist guests with game selections and provide instructions as needed
- maintain a comprehensive understanding of all entertainment offerings and be able to answer guest questions
- enter any social bay-related orders into the POS system efficiently and accurately
- work swiftly and effectively, adhering to efficiency principles
- assist with the setup and breakdown of social bay areas for events or peak times
- help clean and reset social bay areas as required
- support other team members as needed or dictated by business demands
- responsible for all sales processed through personal POS keys and completing designated opening and closing duties for the social bay area
- participate in all promotional activities and contests, helping to boost sales and enhance brand visibility
- ensure ongoing guest satisfaction by checking in frequently, responding to needs promptly, and maintaining a tidy environment
- maintain a clean and organized social bay station, ensuring proper setup and breakdown
- foster a positive working relationship with all team members to promote a cooperative and productive environment, contributing to high morale and efficiency
- actively listen to guest requests and communicate effectively with guests verbally and with other team members via the POS system
- adhere to dress code requirements, maintaining a neat, clean, and professional appearance at all times
- reasonble accommodations may be provided to enable individuals with disabilities to perform essential job functions
- work days, nights, and/or weekends as business necessitates
- operate in a noisy, fast-paced environment with potential distractions
- read and write notes
- lift and carry up to 30 pounds
- move throughout the facility and stand for extended periods
- walk or stand for 100 percent of the shift
- frequently reach, bend, and stoop
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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