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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
401k
Free games
Paid Time Off
Employee Discounts
Job Description
Dave & Buster's is a renowned entertainment and dining establishment that offers a unique blend of arcade games, delicious food, and a vibrant sports bar atmosphere. Known as a premier destination for fun and socializing, Dave & Buster's creates an energetic environment where guests of all ages can enjoy a wide variety of interactive games and activities along with top-notch dining experiences. With locations across the country, the company prides itself on delivering unparalleled entertainment and excellent customer service, making it a favorite spot for families, friends, and colleagues looking to unwind and have a great time.
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Job Requirements
- Must be at least 18 years of age
- ability to operate POS systems and handle cash and credit card transactions accurately
- ability to communicate effectively in English
- capability to work flexible hours including days, nights, and weekends
- physical ability to lift and carry up to 30 pounds
- ability to stand or walk for 100% of the shift
- willingness to work in a noisy and fast-paced environment
- adherence to dress code and company policies
- ability to read and write notes
- willingness to accommodate individuals with disabilities
Job Qualifications
- A talent for engaging with guests and generating excitement about the Dave & Buster’s experience
- proficiency in operating POS systems, handling cash and credit card transactions accurately
- ability to read and communicate effectively in English
- must be at least 18 years of age
- excellent communication and interpersonal skills
- ability to work effectively in a fast-paced, team-oriented environment
- strong problem-solving skills
- good physical stamina to stand and walk for extended periods
- basic math skills for cash handling and reconciliation
Job Duties
- Deliver an unparalleled guest experience by integrating food, drinks, and games in an enjoyable environment
- keep supervisor informed of significant issues or unusual occurrences
- proactively address concerns or propose alternative solutions
- cultivate a warm and entertaining atmosphere for guests and team members
- adhere strictly to sanitation protocols
- manage personal cash bank with accurate financial transactions
- follow all alcohol awareness procedures and handle intoxicated guests responsibly
- assess guest behavior and identify situations requiring management attention
- greet guests promptly and courteously
- assist guests with game selections and provide instructions
- maintain comprehensive knowledge of entertainment offerings
- enter social bay-related orders into the POS system accurately
- work efficiently adhering to efficiency principles
- assist with setup and breakdown of social bay areas
- help clean and reset social bay areas
- support other team members as needed
- complete sales processed through personal POS keys and perform opening and closing duties
- participate in promotional activities and contests
- maintain guest satisfaction by checking in frequently and maintaining tidy environments
- foster positive working relationships with team members
- actively listen and communicate effectively with guests and team members
- adhere to dress code and maintain professional appearance
- accommodate individuals with disabilities
- work flexible shifts including days, nights, and weekends
- operate in a noisy, fast-paced environment
- read and write notes
- lift and carry up to 30 pounds
- stand or walk for 100% of the shift
- frequently reach, bend, and stoop
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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