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Dave & Buster's logo

Social Bay Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical
Dental
Vision
401k
Free games

Job Description

Dave & Buster's is a premier entertainment destination that combines dining, arcade games, and a sports bar into one exciting venue. Known for its vibrant and energetic atmosphere, Dave & Buster's offers guests an unparalleled experience where fun meets food and entertainment. With locations across the United States and a reputation for delivering memorable moments, the company prides itself on creating environments where families, friends, and colleagues can gather to enjoy a unique blend of activities. From classic and modern arcade games to delicious meals and refreshing beverages, Dave & Buster's is dedicated to providing a dynamic, lively setting that... Show More

Job Requirements

  • At least 18 years of age
  • ability to read and communicate effectively in English
  • proficiency in POS system operation
  • experience handling cash and credit card transactions accurately
  • ability to work days, nights, and weekends as needed
  • physical capability to stand or walk for extended periods
  • ability to lift and carry up to 30 pounds
  • adherence to dress code
  • willingness to work in a noisy, fast-paced environment
  • capability to follow sanitation and alcohol awareness procedures

Job Qualifications

  • Ability to engage with guests and generate excitement about the Dave & Buster's experience
  • proficiency in operating POS systems
  • ability to handle cash and credit card transactions accurately
  • effective communication skills in English
  • ability to follow sanitation and alcohol awareness protocols
  • physical ability to stand or walk throughout the shift
  • multitasking skills in a fast-paced environment
  • ability to work cooperatively with team members
  • reliable and punctual
  • at least 18 years of age

Job Duties

  • Deliver an unparalleled guest experience by integrating food, drinks, and games seamlessly
  • keep immediate supervisor informed of significant issues
  • proactively address concerns or propose alternatives
  • cultivate a warm and entertaining atmosphere
  • adhere to company sanitation protocols
  • manage personal cash bank with precision
  • follow all alcohol awareness procedures
  • assess guest behavior for management attention
  • greet guests promptly and courteously
  • assist guests with game selections and instructions
  • maintain comprehensive knowledge of entertainment offerings
  • enter social bay-related orders into the POS system efficiently
  • work swiftly adhering to efficiency principles
  • assist with setup and breakdown of social bay areas
  • help clean and reset social bay areas as required
  • support other team members as needed
  • handle sales through personal POS keys and complete opening and closing duties
  • participate in promotional activities and contests
  • ensure ongoing guest satisfaction by checking in frequently
  • maintain a clean and organized social bay station
  • foster a positive team working relationship
  • actively listen to guest requests and communicate effectively
  • adhere to dress code requirements
  • accommodate individuals with disabilities
  • work days, nights, and weekends as required
  • operate in noisy, fast-paced environment
  • read and write notes
  • lift and carry up to 30 pounds
  • stand or walk 100% of the shift
  • frequently reach, bend, and stoop

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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