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Dave & Buster's logo

Social Bay Concierge

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $7.25 - $12.75
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedule
Paid Time Off

Job Description

Dave & Buster's is a unique entertainment and dining establishment combining the excitement of a full-service restaurant with an extensive arcade featuring fast-paced, interactive games. Known for its dynamic atmosphere and commitment to delivering memorable experiences, Dave & Buster's attracts a diverse clientele seeking fun and entertainment in a vibrant social setting. With locations across the United States, Dave & Buster's fosters an energetic environment where customers can enjoy great food, drinks, and engaging games all under one roof. The company prides itself on a team-oriented culture, flexible scheduling, and numerous employee benefits including medical, dental, vision insurance, 401K, and... Show More

Job Requirements

  • Must be at least 18 years of age
  • Ability to work days, nights and weekends as needed
  • Comfortable working in a noisy, fast paced environment
  • Ability to read and write English
  • Ability to lift and carry up to 30 pounds
  • Ability to stand and walk throughout entire shift
  • Ability to frequently reach, bend and stoop
  • Must follow dress code and professional appearance standards

Job Qualifications

  • High school diploma or equivalent preferred
  • Experience in customer service or hospitality is a plus
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced, noisy environment
  • Basic technical aptitude for handling game questions
  • Ability to work flexible shifts including nights and weekends
  • Ability to read and write English
  • Ability to maintain a positive, enthusiastic attitude
  • Ability to work as part of a team
  • Knowledge of alcohol awareness and safety is beneficial

Job Duties

  • Deliver an unparalleled guest experience through food, drinks and games in a fun environment
  • Keep supervisors informed of problems and suggest solutions
  • Welcome and engage guests by providing exceptional service
  • Create a high engagement and fun atmosphere
  • Guide guest groups through games and activities
  • Provide game knowledge and tips to guests
  • Support guests with service and basic technical questions
  • Partner with service team for food and beverage service
  • Complete side work for social bay set-up and break down
  • Reset and clean social bays to approved standards
  • Adhere to sanitation procedures
  • Follow alcohol awareness procedures
  • Assess guest demeanor and alert management when necessary
  • Assist team members as needed
  • Maintain positive working relationships with team members
  • Communicate effectively to generate enthusiasm about Dave & Buster's experience
  • Read and communicate in English
  • Dress neatly and professionally
  • Be at least 18 years old

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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